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Process of Rwanda gorilla permit availability and booking

March 12, 2025

The process of Rwanda gorilla permit availability and booking

If you are planning a thrilling and fun-filled experience when gorilla trekking in Rwanda, note that the most crucial item you need is the gorilla trekking permit. A gorilla trekking permit in Rwanda is a document that grants you access to the Volcanoes National Park, home to the Mountain gorillas. Rwanda is a prime safari destination for gorilla trekking with 12 habituated gorilla families. The gorilla permit in Rwanda is issued by the Rwanda Development Board and there are 96 gorilla permits available per day. Due to the limited permits printed per day, there are no last minute gorilla permits in Rwanda and that is why tourists are advised to secure the gorilla permits at least 3 to 6 months in advance to make sure that the permits for the chosen dates are booked and secured.

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Rwanda is a luxurious gorilla trekking destination, and despite the high cost of the gorilla permit, they are always in high demand, mainly due to the fact that Volcanoes National Park is just a 2 to 3 two-hour drive from the capital city of Rwanda, Kigali, the luxurious safari experience and shorter trekking distances. Contact us for more information.

The process of booking a gorilla permit in Rwanda

The gorilla trekking permit is a ticket that is purchased from the Rwanda Development Board through a trusted tour operator for tourists to take part in the gorilla trekking in Volcanoes National Park. With a gorilla permit, you have an hour with the primates in their natural environment. There are two ways in which gorilla permits can be booked in Rwanda and these are through a trusted tour operator and directly from the Rwanda Development Board.

Through a tour operator

The process of booking a gorilla permit starts with identifying the dates/dates you wish to trek gorillas in Rwanda, and after getting the date, get in touch with the tour operator. The tour consultant will then check for the availability of the gorilla permits on the provided dates via the Rwanda Development Board websites. If the permits are not available for the chosen dates, you will be provided with dates that are available and you can choose from any of them. When the permits are available, they will be pre-booked for you and you will be requested to make the payments immediately due to the high demand of the gorilla trek permits.

Once the consultant confirms that that the payments have been made (payments can be made via credit card or direct bank transfer make sure that you inform the bank to deduct the bank fees so that the amount withdrawn is not less than what it should be), the permits will be purchased on your behalf, a scanned copy sent and the original copy kept for you till you get to the country for the safari.

Some of the requirements needed for one to be able to purchase a gorilla permit in Rwanda include:

  • One should be 15 years and above
  • Pay for the gorilla permit
  • Provide information like full name, passport and other details that will be needed when purchasing the gorilla permit.

Through the Rwanda Development Board

The Rwanda Development Board offers a straightforward process of booking and purchasing a gorilla permit in Rwanda, and this has been made possible by first getting the trek dates; you will then fill in the mandatory forms and check for the availability of the permit. After confirming that the dates are available, you will be required to upload necessary supporting documents, complete forms and make the payments for the permit using the bank details of the Rwanda Development Board.

Note that when you are applying for a permit, you need to provide the name of the applicant, a copy of the passport, an email, a contact number and any other details that will be needed. You have to make sure that you keep on checking the website to see how far the process has gone. Once the permit purchase is successful, a scanned copy will be sent to you, and the permit will be available at least a week before the trek date.

The advantage of booking through a trusted tour operator is that they help with the entire process of booking and purchasing a gorilla permit, and they also help in procuring other services like vehicle hire, guides and accommodation, among others, and all you have to do is come and enjoy your gorilla trek safari in the country.

The cost of the gorilla permit in Rwanda

The cost of the gorilla permit in Rwanda is different depending on the category of tourists you belong to. The different categories of visitors include foreign non-residents, foreign residents, citizens from other African countries and East African citizens. The Rwanda Development Board offers a 10% discount to tourists purchasing permits in bulk (30 and above) and organizations or families traveling together are offered a 15% discount. Tourists who are going to visit Nyungwe Forest National Park and Akagera National Park for two nights after gorilla trekking pay $1050 per person per night.

The cost of the gorilla permit in Rwanda for foreign non-residents who are 15 years and above is $1500; foreign residents with work or residence permits in Rwanda pay $500, and East African citizens pay $200 per person per trek.

The gorilla trekking permit in Rwanda is a single trek and can only be used by the person who purchased the gorilla permit. It cannot be transferred or reused by anyone but if tourists wish to trek gorillas in Rwanda more than once, there is an option of purchasing multiple permits but for different trek dates.

The gorilla permit inclusions in Rwanda

Gorilla permits are a bit expensive but this is because the sale of the permits offers significant funding for the conservation of the Mountain gorillas, helps with maintaining the national park, improves park services, protects the natural habitat of the gorillas, and pays for park trackers, rangers and it is used to facilitate habituating gorillas and caring for them when they are sick.

The inclusions of the gorilla permit in Rwanda include the natural habitat of the Mountain gorillas, security for both the gorillas and the trekkers and an hour with the primates. It however

does not include accommodation, transport, meals, personal purchases and other safari activities you might want to combine with gorilla trekking in Rwanda.

Refunds on gorilla permits in Rwanda

Rwanda offers various options when it comes to refunds and this is done under special circumstances. However, on any other given day, the RDB does not offer refunds on cancellations. In cases where tourists fail to see Mountain gorillas on the trek day because the gorillas have migrated to a different country, they will be given another chance to trek the gorillas the next day or receive a full refund on the gorilla permit fee. Note that this has never happened before and all trekkers have been able to spot Mountain gorillas on the trek day from the time the exercise was introduced in the country. In cases where the trekkers have trekked the whole day and are unable to make contact with the gorilla family for unknown reasons, they receive a 75% refund on the permit fee.

It is, however, important to note that there will be no refunds for flight delays, absences, late arrivals, and cancellations of the trip without a valid reason. When making the cancellation, some rules are followed and below are the percentages of refunds for trekkers who provide a valid reason with proof of why they are canceling.

  • Zero refunds are made if cancellation is done 0 to 8 days before the trek date
  • A 25% refund is made if the cancellation is done 9 to 45 days before the trek date
  • A 50% refund is made if cancellation is made 46 to 90 days before the trek date
  • A 75% refund is made if cancellation is made 91 days or more before the trek date.

Cancellation: When you need to make a cancellation, you have to first write a formal letter addressed to the Rwanda Development Board Executive stating the reason why you need to make a cancellation with clear evidence of why you need it. After attaching the evidence, make sure that the letter is delivered to the RDB head offices and follow up on the issue to find out if the cancellation process was positive or negative. Tour operators can help you with the process, and note that all refunds are made by the Rwanda Development Board and not tour operators.

Are there last-minute gorilla permits in Rwanda?

There are last-minute gorilla permits that can be procured in Rwanda, and these have to be obtained through a licensed and trusted tour operator who usually purchases from the Rwanda Development Board in bulk with hopes of selling them to trekkers at the last minute. However, this should not be guaranteed because of the high demand for gorilla trekking permits. Sometimes tour operators have available permits for cancelled trips which makes them viable for last-minute booking and sales.

You should, however, note that during the dry/peak season, it is impossible to get last-minute gorilla permits and to ensure that there is availability of the permits, you should be able to make the reservations at least 3 to 6 months in advance.

The Rwanda gorilla trekking experience

The gorilla trekking experience starts early morning with a briefing, which is carried out at the park headquarters, which is located at Kinigi, and this has to be carried out before 8:00 am. The briefing is to be attended by all trekkers and failure to do so might lead to disqualification from the exercise. During the briefing that is carried out by ranger guides, the warden will verify the permits and information of all the trekkers to make sure that the names on the passport and the trekking date match. You will also be divided into groups of 8 allocated gorilla families, and the trek officially begins with each group escorted by an armed ranger and a guide.

The trek can take hours depending on the location of the family you have been assigned and the physical fitness of the trekkers in a group. When you locate the gorilla family, you have an hour with the gorillas, studying their behavior, taking photos and recording videos. After the one hour is up, you trek back to the park headquarters where you will be given a certificate of participation. During the entire trek experience, make sure that you follow all the rules and regulations and be patient because the gorillas are still wild animals and move from one location to the next.

The best time to book for the permit and go for gorilla trekking in Rwanda

Gorilla permits in Rwanda are best booked 3 to 6 months in advance as this helps with the proper planning of the safari. The best time to go for gorilla trekking in Rwanda is June to September and December to February. This is considered to be the best time because the trails that are used for gorilla trekking during the dry season are not muddy and slippery making it easy to trek and find the gorillas. The disadvantage of gorilla trekking during the dry season is that it is an expensive time to travel and there are large crowds of tourists. The wet season from March to May and October to November is characterized by rainfall, and the trek routes are slippery, wet and muddy, which usually affects gorilla trekking. The advantage of trekking during this period is that discounts are offered during the low season, and it is also the best time for tourists who don’t love large crowds.

Preparing for a gorilla safari in Rwanda is a process and we at Encounter Africa Safaris are available to help you plan your gorilla trekking safari to Rwanda and help with processing and booking the gorilla permit. Get in touch with us for more information, and our consultants will be ready to help you.

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Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
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Stephen Davis
4 November 2025
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Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
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Patrick F
25 October 2025
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The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
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Donald A
23 October 2025
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Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
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Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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Laura Gooch
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We had the most amazing trip with Encounter safaris. Dennis helped plan our itinerary to match some specific requests and Patrick our driver was kind, knowledgeable and fun! Our trip included visiting the Gorillas, chimpanzees and Murchison Falls - an unforgettable trip. Thank you!
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Daniel C
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We recently completed a memorable trip organized by Encounter Africa, traveling from Kigali, Rwanda to Entebbe, Uganda, and overall, the experience was overall excellent. Right from the start, everything was well-organized, and the itinerary was thoughtfully planned. The lodges selected for our stay were generally of a high standard, offering comfort, great service, and beautiful surroundings. There was one exception during the trip where a lodge didn’t meet expectations, but we were very impressed with how quickly and professionally Encounter Africa responded. They changed the accommodation immediately without fuss, showing a strong commitment to guest satisfaction. A major highlight of the trip was our guide, Richard (Instagram: @richardmrtravels). Richard was nothing short of fantasti....knowledgeable, friendly, and always ready to help. Whether we had questions about the places we visited, needed assistance with logistics, or just wanted to learn more about the region, Richard was our go-to person. He’s highly recommended if you want a top-notch guide who truly cares about your experience. The gorilla and chimpanzee tracking excursions were absolutely unforgettable—well coordinated, with expert local trackers, and truly one-of-a-kind wildlife encounters. The only downside of the trip was the standard of transport provided. The vehicle’s air conditioning was not functioning properly, which made some of the longer drives uncomfortable, especially during the hotter parts of the day
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Anthony Maestri
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Patrick was our tour guide and he was nothing short of amazing. He helped to make my wife and my honeymoon unforgettable. He made us feel totally comfortable and and was a pleasure to get to talk with and learn more about Uganda. Without hesitation I recommend his service. Uganda will hold a special place in our heart, in my ways because of Patrick’s level of service and caring nature. The chimp trekking and gorilla hiking were a once in a lifetime experience. Don’t hesitate to use this company and make sure to ask for Patrick!
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Calm and organized
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Ghazal
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Well organized and reliable company. Everything was planned to our fullest satisfaction. I can recommend this company anytime🦍❤️
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Nick Presser
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Incredible safari company that I will happily use again. If I could give 6 stars I would. Monica is a true standout in the office, and I appreciate her and her work so much. Obed is a wonderful guide and feel so lucky to have been paired with him.
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Staff are friendly and helpful

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Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
Stephen Davis profile picture
Stephen Davis
4 November 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
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Patrick F
25 October 2025
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The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
Donald A profile picture
Donald A
23 October 2025
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Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
Jordan Spriggs profile picture
Jordan Spriggs
26 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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