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Why Uganda’s tourism had not developed.

March 6, 2025

Why Uganda’s tourism had not developed.

Uganda’s tourism industry has initially struggled to be developed and reach its best capacity. The country’s tourism has not developed due to many factors, including the country’s past, inadequate infrastructure, and lack of effective marketing and promoting ways. One of the reasons for Uganda’s undeveloped tourism industry is the country’s history. The regime of Idi Amin in the 1970s, and years of civil war and instability, had a long impact of the country’s economy and infrastructure. Many of Uganda’s national parks and wildlife reserves were neglected and poaching became popular leading to the biggest decline in the country’s wildlife populations.

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Even after the country gained its stability in the 1980’s, the tourism industry was slow to recover. This was a lack of investment in infrastructure, including the well done roads, accommodations, and other tourist facilities. Many of the Uganda’ national parks and wildlife reserves were difficult to be accessed due to lack of facilities and services that visitors expected. Another challenge facing Uganda’s tourism industry is lack of the effective marketing and promotion, for many years, the country’s tourism board was underfunded and lacked the resources and expertise needed to effectively promote Uganda’s tourism offering. This meant that many tourists were unaware of the country’ many attractions, including its stunning natural beauty, diverse wildlife and rich cultural heritage.

In addition, Uganda has a problem to compete with other African countries, such as Kenya and Tanzania, which have more established tourism industries and better well developed infrastructure. Many tourists visit these countries compared to Uganda. Furthermore, Uganda’s tourism industry has also been affected by external factors. These have led to the fall in tourist arrivals and have made it even more challenging for the country’s tourism industry’s tourism industry to develop. However there are some challenges, there are signs that Uganda’s tourism industry is slowly recovering. The country has invested in infrastructure development, including the construction of new roads and the upgrading of tourist facilities. The tourism board has also become productive in promoting Uganda’s tourism offerings, and these are growing number of tour operators and travel agents offering safaris/ trips to the country.

However, there are many needs to be done to overcome the challenges facing Uganda’s tourism industry. This includes more efforts in marketing and promotion, making new tourist facilities and services, and addressing the country’s infrastructure challenges. With the right support and investment, Uganda’s tourism industry has the capacity to become a major driver of economic growth and development and to showcase the country’s many attractions to the world.

Although the government of Uganda tends to majorly prioritize other sectors than tourism tourism is the primary foreign exchange earner, compared to other sectors like security and defense, agriculture and infrastructure take a lion’s share of the countries budget leaving tourism with almost none. The discovery and exploitation of oil in the Albertine Rift Valley has not only put the life of the wild animals at some risk but is seen as a sector that will bring more income to Uganda compared to tourism and this has instead changed the attention that the government of Uganda had for the tourism sector in the country.

The Uganda’s tourism sector has a challenge of the competition from other neighboring countries like Rwanda, Kenya, and Tanzania. All these safari destinations have done what it takes to promote them regarding to wildlife conservation as such, there is more to see in their stunning national parks and national reserves compared to Uganda. These countries have managed their infrastructures like the good roads, constructed hotels and lodges, and training of the manpower all of which are the key in as far as tourism is concerned, this has led their tourism to be more selling compared to Uganda.

Most of the roads to Uganda’s famous national parks have been in improper conditions for a long period of time but the government of Uganda has now taken step up efforts to have them constructed. That is Kagadi section of the road that connects Murchison Falls National Park to Kibale Forest National Park, which takes approximately four hundred kilometers. Various roads to Bwindi Impenetrable National Park save the high ways are also in improper ways and one needs an extended four wheel driver car to move through the difficult roads. The government is taking a big step to construct the roads to the parks. There are charter/domestic flights have come on board to fly clients who do not want to drive for long distances, that us the Aero link and many other charter flights have done a big role in flying tourists to various Uganda National Parks to the extent that Aero link has enough flights to most of the national parks at a very friendly prices.

What to do to develop Uganda’s tourism

The Ugandan government and the private sectors have made strong foundations in developing the country’s tourism industry. One of the key plans has been the development of a new tourism policies, which aim to promote sustainable tourism practices and increase the sector’s contribution to the country’s economy. To achieve this, the government has invested in infrastructure development, like the construction of new roads and the upgrading of the already existing ones heading to the different parks. This has improved access to many of Uganda’s national parks and wildlife reserves, making it easy for tourists to visit these safari destinations. That is, the road to Bwindi Impenetrable National Park has been upgraded, thus more accessible to visitors.

In addition to the infrastructure, the government has also focused on improving the quality to tourist facilities and services. Many of Uganda’s national parks and wildlife reserves now have high-quality lodges and hotels that offers the visitors a range of accommodation options. For example, the Serena Hotel in Kampala has been renovated and expanded, thus offering luxurious accommodation and the world-class amenities.

The government has also recognized the importance of marketing and promotion in developing the tourism industry. The Uganda Tourism Board (UTB) has been rebranded and restructured, with a new focus on promoting the country’s unique tourism offerings. The Uganda Tourism Board has launched several marketing campaigns including the ‘’Visit Uganda’’ campaign, which aims to promote the country’s tourism attractions and experiences.

Private sector investment has also played a critical role in developing Uganda’s tourism industry. Many tour operators and the travel agents have invested in the new facilities and services, including the luxury lodges, safari camps, and adventure tourism safari activities. The tour operators have constructed several luxury lodges in Uganda’s national parks thus offering visitors with high-quality accommodation and exceptional service.

Another area has been community-based tourism, which promotes sustainable tourism practices and benefits local communities. The government has introduced several community-based tourism initiatives, including Uganda Community Tourism Association (UCOTA), which provides support the local communities to develop and manage their own tourism projects.

The development of Uganda’s tourism industry has also been improved by the growth of the country’s aviation sector. That is several international airlines, like Turkish Airlines and Emirates, and among many others fly to Entebbe International Airport, making it very easy for tourists to visit the country. The airport itself has also undergone renovations and expansions, thus improving the overall passenger experience.

The government has introduced many plans to improve the safety and security of tourists. The Uganda Police Force has established a dedicated tourism police unit, which provides security through supporting tourists. The government has introduced measures to prevent and respond to tourist-related incidents, including the introduction of a national emergency response system.

The government and private sectors have invested in infrastructure development, marketing and promotion, and community-based tourism plans, although there is still much work to be done, the future of Uganda’s tourism industry looks bright and shining, the country is going to become a major tourist destination in Africa.

Uganda’s tourism.

Uganda safari destination is located in the center of Africa, the country is a treasure destination of the natural wonders, with incredible wildlife, the country’s tourism industry, and although it is still developing it offers a unique and unforgettable experience for visitors from around the world. One of the primary safari attractions in Uganda is the natural beauty; the country is home to the popular Murchison Falls National Park which is home to a diverse variety of wildlife including the big four members of the big five including the rhinos, leopards, buffaloes and elephants. Another major attraction for tourists is the opportunity to track the mountain gorillas in their natural habitats. Uganda is home to over half of the world’s remaining mountain gorillas in Bwindi Impenetrable National Park and Mgahinga Gorilla National Park. Other popular safari activities in Uganda tourism include chimpanzee trekking in Kibale Forest National Park, Golden monkey trekking in Mgahinga Forest National Park.

In addition, Uganda is also home to a rich and diverse culture, the country has over 50 different languages and more than 40 different ethnic groups, each with their own unique traditions. Visitors can experience this cultural diversity by visiting one of the many cultural villages and museums throughout the country.

Minus Uganda’s many attractions, Uganda’s tourism industry still has a number of challenges, that is poor road infrastructures and accommodations, is still developing in many areas, and the country’s tourism sector is often disrupted by more established safari destinations in East Africa. However, the Uganda government and private sector are working hard to develop the country’s tourism industry and address these challenges. New hotels and lodges are being built and existing ones are being renovated and expanded. The government is also investing in infrastructure development, including the consecution of the new roads and the upgrading of the existing ones.

As a result, Uganda is now a grown popular safari destination, for tourists, mainly for those looking for a more safari experience, and incredible wildlife in the hidden areas of the country, Uganda has something to offer for every traveler whether you are a seasoned safari-goer, or just simply looking for a unique and unforgettable safari experience, Uganda is a destination that is available to leave a lasting impression in your entire life. So why not come and discover the Pearl of Africa for yourself, with its warm and welcoming people, stunning landscapes, and incredible wildlife, Uganda is a destination that is sure to capture your heart. For more information about Uganda tourism do not hesitate to contact us we shall advise, plan and prepare for you the fascinating safari that will offer you everlasting safari memories.

In conclusion, Uganda’s tourism industry, despite its vast potential, has historically struggled to develop and reach its full capacity, and this can be attributed to a multitude of factors that have cumulatively hindered the sector’s growth. The country’s tumultuous past, marked by the regimes of Idi Amin and Milton Obote, had a devastating impact on the economy and infrastructure, leading to a decline in tourist arrivals and a lack of investment in the sector. Additionally, the lack of effective marketing and promotion, inadequate infrastructure, and limited access to many of the country’s national parks and wildlife reserves have all contributed to the sector’s underdevelopment.

In addition, the country’s tourism industry has also been faced by other external factors such as the global economy and the outbreak of diseases like Ebola and COVID-19, which have led to a decline in the number of tourists that has further hindered the sector’s growth of tourism. Also lacking of a clear tourism policy, inadequate funding, and limited capacity building have also been major impediments to have development of the sector.

Overall, it is clear that Uganda’s tourism industry has faced a multitude of challenges that have hindered its development, but with the right support, investment and policy framework, the sector has the potential to become a major driver of economic growth and development in the country.

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Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
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Stephen Davis
4 November 2025
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Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
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Patrick F
25 October 2025
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The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
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Donald A
23 October 2025
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Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
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Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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Gorilla Safaris: Encounter Africa Safaris Ltd
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Laura Gooch
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We had the most amazing trip with Encounter safaris. Dennis helped plan our itinerary to match some specific requests and Patrick our driver was kind, knowledgeable and fun! Our trip included visiting the Gorillas, chimpanzees and Murchison Falls - an unforgettable trip. Thank you!
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Daniel C
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We recently completed a memorable trip organized by Encounter Africa, traveling from Kigali, Rwanda to Entebbe, Uganda, and overall, the experience was overall excellent. Right from the start, everything was well-organized, and the itinerary was thoughtfully planned. The lodges selected for our stay were generally of a high standard, offering comfort, great service, and beautiful surroundings. There was one exception during the trip where a lodge didn’t meet expectations, but we were very impressed with how quickly and professionally Encounter Africa responded. They changed the accommodation immediately without fuss, showing a strong commitment to guest satisfaction. A major highlight of the trip was our guide, Richard (Instagram: @richardmrtravels). Richard was nothing short of fantasti....knowledgeable, friendly, and always ready to help. Whether we had questions about the places we visited, needed assistance with logistics, or just wanted to learn more about the region, Richard was our go-to person. He’s highly recommended if you want a top-notch guide who truly cares about your experience. The gorilla and chimpanzee tracking excursions were absolutely unforgettable—well coordinated, with expert local trackers, and truly one-of-a-kind wildlife encounters. The only downside of the trip was the standard of transport provided. The vehicle’s air conditioning was not functioning properly, which made some of the longer drives uncomfortable, especially during the hotter parts of the day
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Anthony Maestri
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Patrick was our tour guide and he was nothing short of amazing. He helped to make my wife and my honeymoon unforgettable. He made us feel totally comfortable and and was a pleasure to get to talk with and learn more about Uganda. Without hesitation I recommend his service. Uganda will hold a special place in our heart, in my ways because of Patrick’s level of service and caring nature. The chimp trekking and gorilla hiking were a once in a lifetime experience. Don’t hesitate to use this company and make sure to ask for Patrick!
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Juma Taremwa
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Calm and organized
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Ghazal
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Well organized and reliable company. Everything was planned to our fullest satisfaction. I can recommend this company anytime🦍❤️
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Nick Presser
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Incredible safari company that I will happily use again. If I could give 6 stars I would. Monica is a true standout in the office, and I appreciate her and her work so much. Obed is a wonderful guide and feel so lucky to have been paired with him.
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Nelson Mugisha
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Staff are friendly and helpful

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Excellent rating
Based on 473 reviews
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
Stephen Davis profile picture
Stephen Davis
4 November 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
Patrick F profile picture
Patrick F
25 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
Donald A profile picture
Donald A
23 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
Culture Trekking profile picture
Culture Trekking
21 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
Jordan Spriggs profile picture
Jordan Spriggs
26 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
Tristan L profile picture
Tristan L
17 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
Alexandre R profile picture
Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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