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Why book your Gorilla Permit in advance

August 22, 2023

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Reasons to book your gorilla permit in advance during peak season

Reasons to book your gorilla permit in advance during peak season. When you book your gorilla permit in advance, especially during high season, you save yourself from last-minute panic as you check for possible availability. The peak tourism season for Uganda and Rwanda usually is June, July, August, September, and December. At this time, the influx of tourists seeking to do gorilla safaris is at its peak, too.

The gorilla permits for the peak season run low towards the peak season because supply is limited to a maximum of 8 per gorilla trekking family and 4 for gorilla habituation experience.

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To reduce the hassle of last-minute panic while checking availability, reserving the gorilla permit at least 6 months to a year is the safest approach.

During the peak season, competition to ensure gorilla permits is cutthroat, yet a first come, first served basis is used to reserve every permit. This was set to avoid preserving a gorilla permit for those who may not be joking or ready to travel.

Reserving a gorilla permit goes hand in hand with securing accommodation for the nights during gorilla trekking or habituation safari. Since gorilla safaris start as daytime unfolds, one must be at the briefing point early in the morning. Missing briefing may be one reason to disqualify you from attending a gorilla safari.

When you spend your night before gorilla trekking or habituation adventure far from the park or area of your trek, you may have to drive in the dark to get there in time. The Way has many obstacles that may disrupt you, like logs across the road, poor vision due to mist, and slippery roads, to mention but a few. You need to reserve accommodation that you are comfortable with during gorilla safaris in Uganda or Rwanda.

Before going into detail about why you need to book your gorilla permit for the peak season in advance, let's first understand the meaning of gorilla trekking or habituation experience.

What is gorilla trekking?

Gorilla trekking adventure is a safari where tourists can search for a fully habituated gorilla family and spend one restricted hour with them. A maximum of 8 tourists are allowed to do a gorilla trekking safari per day per family.

How many gorilla trekking families are in Uganda or Rwanda?

Uganda has 19 gorilla trekking families living in Bwindi Impenetrable National Park and Mgahinga National Park. The country has released 152 gorilla permits for public booking. The mountain gorillas live in two national parks in Uganda, Bwindi Impenetrable National Park and Mgahinga National Park in southwestern Uganda.

Bwindi Impenetrable National Park gorilla permits are booked according to the area in which the park is subdivided, which is the Buhoma area in the north, the Ruhija area in the East, Nkuringo and Rushaga areas in the south.

How many gorilla trekking families are in Rwanda?

Rwanda has 15 gorilla families open to public booking. Some of them include the Kwitonda family, Sabyinyo family, Agashya family, Muhoza family, Amahoro family, and Karisimbi family, to mention but a few.

What is gorilla habituation Experience?

The gorilla habituation experience is an adventure where tourists escort a team of researchers and trackers to follow a semi-habituated gorilla family and stay with them for four hours.

A maximum of 4 tourists are allowed to be with the gorillas during the gorilla habituation experience. 

Uganda is the only gorilla habituation experience destination with two gorilla families open. Gorilla habituation experience in Uganda happens in the southern part of Bwindi Impenetrable National Park.

Why Book Your Gorilla Permit For The Peak Season In Advance?

Gorilla Permits for peak season Sell Out before the season

Peak-season gorilla permits sell out fast, and by 90 days before the start of the season, their availability could be better. If you hope to travel as a group for a gorilla safari, chances of getting gorilla permits in the same area or family are slim towards and during peak season. 

To be on the safe side, we advise clients to reserve their peak season gorilla permits for at least 6 months to a year upfront. Chances of finding a gorilla permit available three months before the trekking date is open. However, just a few permits are left.

Last-minute gorilla permits are easy to find during peak season if you are waitlisted, which is also risky. Sometimes, those booked by tour operators may find gorilla permits on resale or no-shows on the day of the trek. This is all a probability approach to depend on during gorilla safari.

However, availability may be possible during the low season because fewer people are booking gorilla safaris; however, this is not a guarantee.

Reserve Peak Season Gorilla Safari Accommodation

When you reserve the gorilla permit in advance, you get to secure your accommodation, too, with the assurance of attending gorilla trekking or habituation. It would be best to secure a facility of choice to enjoy a comfortable stay as you do a gorilla safari adventure in Uganda or Rwanda.

Gorilla safari accommodations are categorized into luxury, mid-range, and budget facilities.

For the gorilla safari in Bwindi Impenetrable National Park, you need to book accommodation within or on the outskirts of the area where your gorilla permit is secured. If you spend your night before the trek in another Bwindi area, you may need to drive in the dark to catch up with the briefing early morning.

To avoid chances of ruining your gorilla safari, you must overnight closer to where your gorilla permit is booked. 

Bwindi accommodations: Buhoma Lodge, Clouds Lodge, Silverback Lodge, Bwindi View Bandas, Gorilla Forest Lodge, Rushaga Gorilla Safari Lodge, Rushaga Gorilla Lodge, Bwindi Backpacker's Camp, Engage Lodge and others

Mgahinga accommodations: Gahinga Lodge, Mgahinga Gorilla Triangle, Majambere Iwachu, Community Camp, Mountain Gahinga Lodge, Mutanda Lake Resort, and others in Kisoro town

Volcanoes National Park accommodations: Sabyinyo Silverback Lodge, Mountain Gorilla View Lodge, La Palme Hotel, Hotel Muhavura, Kinigi Guest House, 

Secure Other Gorilla Safari Amenities 

When you preserve other gorilla safari amenities, like transport, driver guide, and additional safari activities in time, you get a better way to plan. All this can only be possible after securing a gorilla permit in Uganda or Rwanda.

 The plot of how your gorilla safari flows starts with serving a gorilla permit. If you have an extra species safari, you can add other safari activities in Uganda or Rwanda to add species to your African tour.

At Encounter Africa Safaris, our safari consultants are ready to advise you on the possible activities you can combine with gorilla safaris if you wish to have more Uganda or Rwanda destinations.

In Case Of Instalment Gorilla Permit Booking

When you secure your gorilla permit in advance, you may have a chance to pay for it in installments. We recommend tourists purchase their Uganda or Rwanda permits to remember to top up; however, sometimes, it is impossible.

To qualify for an installment gorilla permit purchase, you must secure the permit 90 days before the trekking date and remember to top up 90 days before the trekking date. Failure to comply may attract a penalty.

Chances to gorilla permit reschedule 

When you secure a gorilla permit, you want to attend this once-in-a-lifetime adventure in the African jungle; however, sometimes circumstances may push you to change your dates. Uganda and Rwanda accept gorilla permit reschedule terms and conditions apply.

Procedure

Write to Uganda Wildlife Authority requesting to reschedule your gorilla permit to a future date.

Include why you would like to change the date if you have any. This acts as a backup for your gorilla permit reschedule request.

Upon approval, your gorilla permit is rescheduled to a new date, depending on prevailing availability.

Note:

Uganda allows two free gorilla permit reschedules on the same permit, but the Uganda Wildlife executive director only approves the third.

Rwanda charges for gorilla permit reschedule.

When Is The Best Time To Book Gorilla Permits For The Peak Season?

When you book the gorilla permit 6 months to a year upfront, you save yourself from last-minute panic, especially during the peak season when permits sell out in advance. This allows you to secure other safari amenities since their choices are slim as the peak season unfolds.

You can still reserve a gorilla permit three months to the day of the trek, but this is hassling for those traveling in a group.

Which Country Is Best For Gorilla Safari During Peak Season In Uganda And Rwanda? 

Gorilla safaris are exciting no matter which country you select, Uganda or Rwanda. The feeling of standing before the mountain gorillas is unmatched and unique.

Some of the differences you may get whether to do gorilla safari in Uganda or Rwanda during the peak season include

The chances of obtaining the gorilla permits

Uganda has more chances to secure gorilla permits because it currently hosts 152 permits, while Rwanda has 96 gorilla permits.

Cost of gorilla permit

The current gorilla permit costs are $1500 per person per trek for Rwanda, while Uganda costs $800 per person per trek.

Time from the airport to gorilla safari destinations

The drive time from Kigali Airport to Volcanoes National Park is about 3 hours, while from Entebbe Airport to Bwindi Impenetrable National Park or Mgahinga National Park is about 8 to 9 hours.

Reasons to book your gorilla permit in advance during peak season

Additional Activities To Combine With Gorilla Safari

Uganda has a number of activities you can combine with gorilla safari, even those you can do en route. Some of these Uganda safari activities include gorilla habituation experience, chimpanzee trekking, game drives, visiting the source of the river Nile, white water rafting, Uganda birding, sport fishing, and cultural experience, to mention but a few.

Rwanda is limited in choices of what to combine with gorilla safaris, such as chimpanzee trekking, game drives, and visiting genocide memorials, to mention but a few.

What To Pack For Gorilla Safari In Uganda Or Rwanda?

  • Safari boots can take you through the hike in case that is where the mountain gorillas are lounging.
  • Garden gloves protect your hands from getting hurt in case you wish to hold a tighter grip from falling.
  • Insect repellant to protect yourself from biting insects in the wilderness.
  • Long-sleeved shirt and trousers to walk in the wilderness and protect your body.
  • Toiletries in case your lodge doesn't provide them.
  • A large brim foldable hat to cover your head from water falling off the tree leaves and the dew.
  • A pair of binoculars to get a clearer view of far-ranging features.
  • A torch to use in the night when lights run out.
  • Stockings to tack in your clothes and prevent insects from creeping into them.
  • Duffel bag to carry in your belongings and easily transfer them anywhere if you have no one to help.

What are the rules of Gorilla safaris in Uganda Rwanda?

  • Volunteer to stay behind in case you catch a cold, flu, covid-19 as mountain gorillas are susceptible to 
  • Keep a distance of about 8 meters from the mountain gorillas when you locate them to prevent exchanging infection.
  •  Spitting on vegetation is forbidden as you may pass germs to these highly endangered primates.
  • Littering the forest changes the nature of the forest where mountain gorillas thrive.
  • Mimicking or provoking the mountain gorillas may cause them to feel agitated and push them into hiding.
  • One hour is allowed with the mountain gorilla during the trek. Four hours in company with the mountain gorillas during the gorilla habituation experience.
  • Keep your voice low or quiet while searching for the mountain gorillas.
  • Only children aged 15 and beyond can do gorilla safaris in Uganda or Rwanda.
  • Wear a mask and hand sanitize before searching for the mountain gorillas in the forest.
  • Do not use flash photography when taking photographs, as you may push these gentle giants into hiding.
  • If you wish to eat or smoke, do it away from the mountain gorillas at least 300 meters.

Contact us for more information.

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Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
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Stephen Davis
4 November 2025
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Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
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Patrick F
25 October 2025
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The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
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Donald A
23 October 2025
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Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
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Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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Laura Gooch
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We had the most amazing trip with Encounter safaris. Dennis helped plan our itinerary to match some specific requests and Patrick our driver was kind, knowledgeable and fun! Our trip included visiting the Gorillas, chimpanzees and Murchison Falls - an unforgettable trip. Thank you!
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Daniel C
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We recently completed a memorable trip organized by Encounter Africa, traveling from Kigali, Rwanda to Entebbe, Uganda, and overall, the experience was overall excellent. Right from the start, everything was well-organized, and the itinerary was thoughtfully planned. The lodges selected for our stay were generally of a high standard, offering comfort, great service, and beautiful surroundings. There was one exception during the trip where a lodge didn’t meet expectations, but we were very impressed with how quickly and professionally Encounter Africa responded. They changed the accommodation immediately without fuss, showing a strong commitment to guest satisfaction. A major highlight of the trip was our guide, Richard (Instagram: @richardmrtravels). Richard was nothing short of fantasti....knowledgeable, friendly, and always ready to help. Whether we had questions about the places we visited, needed assistance with logistics, or just wanted to learn more about the region, Richard was our go-to person. He’s highly recommended if you want a top-notch guide who truly cares about your experience. The gorilla and chimpanzee tracking excursions were absolutely unforgettable—well coordinated, with expert local trackers, and truly one-of-a-kind wildlife encounters. The only downside of the trip was the standard of transport provided. The vehicle’s air conditioning was not functioning properly, which made some of the longer drives uncomfortable, especially during the hotter parts of the day
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Anthony Maestri
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Patrick was our tour guide and he was nothing short of amazing. He helped to make my wife and my honeymoon unforgettable. He made us feel totally comfortable and and was a pleasure to get to talk with and learn more about Uganda. Without hesitation I recommend his service. Uganda will hold a special place in our heart, in my ways because of Patrick’s level of service and caring nature. The chimp trekking and gorilla hiking were a once in a lifetime experience. Don’t hesitate to use this company and make sure to ask for Patrick!
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Calm and organized
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Ghazal
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Well organized and reliable company. Everything was planned to our fullest satisfaction. I can recommend this company anytime🦍❤️
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Nick Presser
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Incredible safari company that I will happily use again. If I could give 6 stars I would. Monica is a true standout in the office, and I appreciate her and her work so much. Obed is a wonderful guide and feel so lucky to have been paired with him.
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Staff are friendly and helpful

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Excellent rating
Based on 473 reviews
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
Stephen Davis profile picture
Stephen Davis
4 November 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
Patrick F profile picture
Patrick F
25 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
Donald A profile picture
Donald A
23 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
Jordan Spriggs profile picture
Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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