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Updated gorilla prices for 2024 to 2026

April 20, 2024

Updated gorilla prices for 2024 to 2026

Uganda Wildlife Authority is in charge of all the national parks in the country, and in January, it updated the Uganda gorilla prices after consultation with the stakeholders, and these will work from 2024 to 2026. The revised prices affect all the tourist categories in both Mgahinga National Park and Bwindi Impenetrable National Park: $700 to $800 for foreign non-residents, $600 to $700 for foreign residents, and UGX 250 000 to UGX 300,000 for East African citizens. The adjusted cost has also led to the introduction of a new category: African citizens (the rest of Africa excluding EAC citizens). Contact us to know more about permit purchases.

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With the new changes, UWA has not offered any discounts to tourists like in the previous years, where permit discounts were offered during the low season of October to November and March to May. The updated costs are effective from 1st July 2024 to 30th June 2026.

On the other hand, the gorilla habituation permit still needs to be updated, and it has been maintained at $1500 for foreign non-residents, $1000 for foreign residents, and UGX 750,000 for East African citizens. African citizens will pay $1000 for the gorilla habituation permit, which gives you 4 hours instead of one with the Mountain gorillas.

Gorilla permits in Uganda.

The Uganda Wildlife Authority prints all gorilla permits in Uganda. Although Uganda has more gorilla families, the permits sell out fast, especially during the dry season, also known as the peak season. The gorilla permits can be purchased through UWA directly or through a trusted tour operator, and one of the ways to spot a genuine tour operator is by checking to see if they are registered with the Association of Uganda Tour Operators.

You can purchase a gorilla permit by contacting us with your desired trek dates, and we will check for the availability of the permits on the said dates. Once we confirm they are available, we ask for your details, including names, passport copies, and the number of permits you purchase. We then send an invoice, and after confirmation of payment has been made, we proceed to make the purchases, and a copy is sent as proof of purchase. Get in touch with our team of experts to help you purchase your gorilla permit today.

Note that Uganda currently prints 194 Mountain gorilla permits, and 8 of these are for Mgahinga National Park. When purchasing the permits, note that there are inclusions, including an English-speaking guide, park entry fees, an hour with the gorillas for regular gorilla trekking, and 4 hours during the habituation process. The exclusions are transport, air tickets, insurance, tips, meals, accommodation, and personal expenses, among others.

The gorilla cancellation policy and refund guidelines in Uganda

The gorilla cancellation policy and refund guidelines we are going to discuss apply to UWA and not safari operators. Tour operators usually have their terms and conditions not only because they help with booking and purchasing the gorilla permit but also because they help with booking other services, including transport and accommodation. In case of any cancellation, tour operators also retain a certain percentage, which cannot be refunded, and these vary depending on the operator you have used.

The Uganda Wildlife Authority offers the following refunds according to the following guidelines.

  • The Uganda Wildlife Authority will not refund anything if you cancel 0 to 8 days before the trekking date.
  • 25% will be refunded if you cancel 9 to 45 days before the trek date.
  • 50% will be refunded if you cancel 46 to 90 days before the trek date
  • 75% will be refunded if you cancel 91 days and above before the trekking date.

Where is gorilla trekking carried out in Uganda?

Bwindi Impenetrable National Park is located in southwestern Uganda along the border of Congo and is one of the two national parks where you can trek and spot mountain gorillas in their natural habitat. Bwindi is home to more than half of the remaining mountain gorillas in the world, making it the perfect destination for tracking and spotting them. Bwindi National Park is divided into four sections that you can follow: the Buhoma, Nkuringo, Ruhija, and Rushaga sectors. Bwindi also offers the gorilla habituation process, and this is provided in the Rushaga sector. The current cost of the gorilla habituation permit in Uganda is $1500 for foreign non-residents, $1000 for foreign residents and African citizens, and UGX 750,000 for East African citizens.

Mgahinga National Park is located in southwestern Uganda close to Bwindi and the border of Uganda with Congo and Rwanda. This is the only other gorilla trekking destination in Uganda and is home to the Nyakagezi gorilla family (the only habituated gorilla family in Mgahinga).

Gorilla trekking in both Bwindi and Mgahinga starts early morning at around 7:00 am with a briefing from the guides about the dos and don'ts of gorilla trekking while tracking through the forest and when with the gorillas. As you attend the briefing, trackers are sent out to check the last seen spot for the gorillas and communicate with the guides so that you take the proper trek routes when trekking gorillas.

After the briefing, you are separated into groups of 8 and assigned gorilla families and the trek begins. The trekking exercise can take 30 minutes to 6 hours, depending on where the gorilla family is located. After finding them, you have an hour with the primates before trekking back to the headquarters, where you will receive a certificate for participating in the conservation of the gorillas through trekking.

The cost of gorilla trekking in Uganda

The cost of gorilla trekking in Uganda depends on several factors, and you need to know how much you will spend on your safari. The factors that affect the cost of a gorilla safari include accommodation, cost of the gorilla permit, time of travel, transport, food, insurance, packing list, personal purchases, tips, and visas, among others. Note that the cost also depends on the tour operator that you are using. Some of the factors that affect the price of the gorilla safari in Uganda include the following:

Transport: When you are through with purchasing the gorilla permit, the next step is to plan your transport to Bwindi and Mgahinga National Parks for gorilla trekking. Air tickets can range from $600 to $2500 depending on the airline you are using, and you need to make sure that the flights to and from Uganda are booked in advance. If you plan on using air transport to get to the national parks, book chartered domestic flights at least three days before the trek date to avoid inconveniences. The flights can be booked from Entebbe International Airport or Kajjansi Airstrip to Kihihi or Kisoro Airstrip, and from here, drive to the accommodation facilities or the park headquarters.

You can also drive from Kampala to Bwindi or Mgahinga, and this will take about 8 to 9 hours with an English-speaking driver guide who has experience. Tourists can also drive from Kigali through Kyaninga or Gatuna borders, and it will take about 4 to 5 hours to get to the national parks. 4x4 safari vehicles are used when getting to the national parks because they are comfortable and are best on Ugandan roads. Gorilla trekking destinations in Uganda are found in remote areas, and tour operators can help arrange and book transport throughout your stay.

Accommodation: One of the most important things that you need to consider and that affects the cost of the safari is the type of accommodation facility you choose. The accommodation is categorized into three categories: basic/budget, mid-range, and luxury facilities, and they can cost from $150 to $1000 and above, depending on your choice. The accommodation must be booked in advance, especially during the dry/peak season, to get the best deals. A tour operator will provide the different options that are available according to your budget, and if you are tracking gorillas in Bwindi, make sure that the lodges chosen are either near or within the sector you have been assigned. Contact our team to help you get the best accommodation during your safari.

Bwindi accomodation

Season of travel: There are two seasons of travel, which are the dry and wet seasons, and you can choose whether to make your safari cost-friendly or luxurious. The dry season is also a peak season. During this period, costs of the different services like accommodation are increased due to the influx of tourists visiting the country from June to September and December to February. The wet season is also known as the low season, and discounts are offered especially for accommodation. 

The tracking items to be purchased: To get the best experience when trekking, you need to have the right trekking gear, and although you might have some, some will need to be purchased. Some items needed include a gorilla permit, trekking boots, neutral-colored clothes, insect repellent, binoculars, a camera, a day backpack, a rain jacket, socks, snacks, and a sweater. These hidden fees are rarely considered, yet they are very important and must be considered.

Personal purchases and tips: Personal purchases and tips are some of the hidden fees that affect the cost of the gorilla trek safari in Uganda. There are a lot of things that you can purchase, and you will need cash to do all this. Tips are also necessary and are a sign of appreciation to all those who have rendered exemplary services throughout the safari, for example, guides, porters, and driver guides, among others.

Trekking rules and regulations in Uganda

As you plan for a gorilla safari to Uganda, there are rules and regulations that you have to follow as these help conserve the mountain gorillas. The different rules and regulations for gorilla tracking include:

  • The minimum age for trekking in Uganda is 15 years, and there is no maximum age limit for as long as you are physically fit.
  • Sick tourists are not allowed to trek gorillas
  • The maximum number of people allowed to trek gorillas per session is 8.
  • You have an hour with the gorillas after locating them.
  • You all have to keep a distance of 7 meters between you and the gorillas.
  • Never litter the national park. Keep all the rubbish with you and make sure that you take it with you as you leave the park.
  • Dig a hole of 30 cm when you want to use the toilet and cover it up a week after to protect the gorillas from infections.
  • Always turn away from the gorillas and cover your mouth and nose when you want to sneeze and cough.
  • You are not allowed to feed the Mountain gorillas.
  • Smoking when with the gorillas is prohibited.
  • Eating and drinking in the presence of the Mountain gorillas is prohibited.
  • You are not allowed to take photos of the Mountain gorillas with the camera flash on.

What to pack for a gorilla safari

Below is a list of the things that you can bring for your gorilla safari, and we consider them to be essential.

  • Strong hike boots should be waterproof, comfortable, and ankle-length.
  • Neutral-colored lightweight pants and long-sleeved shirts
  • Insect repellent 
  • Waterproof rain jacket and warm sweater
  • A camera and extra batteries
  • Binoculars
  • Sunscreen
  • A wide-brimmed hat
  • A day backpack to carry all your equipment for the trek day
  • Garden gloves
  • A water bottle and snacks
  • Thick socks and adjustable gaiters. 

The updated gorilla prices for 2024 to 2026 are effective from 1st July 2024 to 30th June 2026. In case of any other changes made, official announcements are made by the Uganda Wildlife Authority and shared among the stakeholders. For more information about the updated prices, contact us through our official website, and our staff will provide the answers to all your queries and advise where necessary when planning a gorilla trek safari to Uganda.

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Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
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Stephen Davis
4 November 2025
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Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
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Patrick F
25 October 2025
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The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
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Donald A
23 October 2025
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Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
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Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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Take a budget gorilla trip into Uganda’s Bwindi Impenetrable Forest to trek mountain gorillas and stay in low-cost camps and gorilla lodges.

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GOOGLE REVIEWS (Over 40+ Reviews)

Gorilla Safaris: Encounter Africa Safaris Ltd
Gorilla Safaris: Encounter Africa Safaris Ltd
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Laura Gooch
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We had the most amazing trip with Encounter safaris. Dennis helped plan our itinerary to match some specific requests and Patrick our driver was kind, knowledgeable and fun! Our trip included visiting the Gorillas, chimpanzees and Murchison Falls - an unforgettable trip. Thank you!
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Daniel C
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We recently completed a memorable trip organized by Encounter Africa, traveling from Kigali, Rwanda to Entebbe, Uganda, and overall, the experience was overall excellent. Right from the start, everything was well-organized, and the itinerary was thoughtfully planned. The lodges selected for our stay were generally of a high standard, offering comfort, great service, and beautiful surroundings. There was one exception during the trip where a lodge didn’t meet expectations, but we were very impressed with how quickly and professionally Encounter Africa responded. They changed the accommodation immediately without fuss, showing a strong commitment to guest satisfaction. A major highlight of the trip was our guide, Richard (Instagram: @richardmrtravels). Richard was nothing short of fantasti....knowledgeable, friendly, and always ready to help. Whether we had questions about the places we visited, needed assistance with logistics, or just wanted to learn more about the region, Richard was our go-to person. He’s highly recommended if you want a top-notch guide who truly cares about your experience. The gorilla and chimpanzee tracking excursions were absolutely unforgettable—well coordinated, with expert local trackers, and truly one-of-a-kind wildlife encounters. The only downside of the trip was the standard of transport provided. The vehicle’s air conditioning was not functioning properly, which made some of the longer drives uncomfortable, especially during the hotter parts of the day
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Anthony Maestri
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Patrick was our tour guide and he was nothing short of amazing. He helped to make my wife and my honeymoon unforgettable. He made us feel totally comfortable and and was a pleasure to get to talk with and learn more about Uganda. Without hesitation I recommend his service. Uganda will hold a special place in our heart, in my ways because of Patrick’s level of service and caring nature. The chimp trekking and gorilla hiking were a once in a lifetime experience. Don’t hesitate to use this company and make sure to ask for Patrick!
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Juma Taremwa
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Calm and organized
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Ghazal
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Well organized and reliable company. Everything was planned to our fullest satisfaction. I can recommend this company anytime🦍❤️
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Nick Presser
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Incredible safari company that I will happily use again. If I could give 6 stars I would. Monica is a true standout in the office, and I appreciate her and her work so much. Obed is a wonderful guide and feel so lucky to have been paired with him.
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Nelson Mugisha
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Staff are friendly and helpful

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Excellent rating
Based on 473 reviews
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
Stephen Davis profile picture
Stephen Davis
4 November 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
Patrick F profile picture
Patrick F
25 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
Donald A profile picture
Donald A
23 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
Jordan Spriggs profile picture
Jordan Spriggs
26 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
Tristan L profile picture
Tristan L
17 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
Alexandre R profile picture
Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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