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How to organize a gorilla safari to Bwindi from Masaka town

November 29, 2023

How to organize a gorilla safari to Bwindi from Masaka town

How to organize a gorilla safari to Bwindi from Masaka town. If your point of commencement is to go for a gorilla tour in Bwindi Impenetrable National Park, Masaka town, you must secure a gorilla permit first. Uganda has two Bwindi gorilla safari activities you can choose from that is gorilla trekking and Gorilla habituation experience.

4 Days Gorillas and Golden Monkey Safari

2 Day Bwindi Gorilla Safari through Kigali

3 Days Rwanda Gorilla Trekking Safari

5 Day off season Gorilla and Chimp Safari

5 Day Gorilla and Chimp Tracking Safari

16 Days Uganda Primates & Wildlife Safari

5 Day Gorilla & Chimp Tracking Safari

5 Day Low season Uganda Gorilla & Chimp Safari

5 Day Uganda Gorillas & Game Safari via Kigali

5 Day Gorilla Habituation & Chimps

Gorilla trekking allows tourists to have one hour with a fully habituated gorilla family. Gorilla habituation experience tourists follow a team of researchers and have four hours with a semi-habituated gorilla family.

At Encounter Africa safaris, we can help you plan the gorilla safari from Masaka town. Still, we need some of these details: The number of people traveling with and eligible to do the gorilla safari and the number of possible days on the gorilla safari. You may also state the additional activities you wish to combine with the gorilla safari.

Plans for accommodation to use during the gorilla safari in Bwindi are necessary, but consider the area where the gorilla trekking permit for Bwindi is booked.

When traveling to Bwindi Impenetrable National Park, the means of transport must be considered, as you can use a road or charter.

What To Consider when Organising a Bwindi Gorilla Safari From Masaka Town

Book the Gorilla Permit

Whether you do gorilla trekking or gorilla habituation experience in Bwindi Impenetrable National Park, you need a gorilla permit. A Gorilla permit card is an entry ticket allowing access to the attending gorilla trekking or habituation experience. Some of your personal information is embedded in the dark strip behind the Uganda Wildlife Authority card and retrieved on safari day when you present the card.

When you enquire from us about a gorilla safari, state the gorilla safari date and the number of people traveling with you. Then, our safari consultant checks availability.

Upon finding the gorilla permits, they get back to you, but we request that you purchase your gorilla permits as soon as possible. This is because they are limited in number, yet demand for them worldwide, especially in the busy tourism season, is high. This causes a scarcity of gorilla permits since most people secure them before the season, which is 6 months to a year in advance.

A gorilla permit is always reserved with payment, and a change in availability status happens in the blink of an eye, so act as soon as you find availability.

Note:

Gorilla trekking permits for Bwindi Impenetrable National Park are booked according to the areas: Buhoma, Ruhija, Rushaga, and Nkuringo. Before booking any support amenities for your gorilla safari, like accommodation, you must find out where the permit is secured.

Forward us personal details like your full name as presented on the passport, date of birth, nationality, and expiration date for identification.

Secure Accommodation To Use During Gorilla Safari In Bwindi

Bwindi Impenetrable National Park accommodations are categorized into Luxury, mid-range, and budget. These are distributed within the different areas of the park, so you need to know under which room your permit is booked to secure accommodation.

Spending your night before gorilla trekking or having a habituation experience in another area will necessitate you to drive early in the morning to catch up with briefings in another area. Along the way, you may encounter obstacles like slippery roads, logs falling across the road, poor visibility due to deep foggy situations, and so much more. Missing briefing before the gorilla safari may end in being disqualified from this adventure even if you possess a permit.

  • Bwindi accommodations: Clouds Lodge, Rushaga Gorilla Safari Lodge, Nkuringo Gorilla Lodge, Engage Lodge, Gorilla Forest Camp, Silverback Lodge, Gorilla Resort, Bwindi View Bandas, Buhoma Lodge, Volcanoes Lodge, Ruhija Gorilla Lodge

Reserve Transport to Bwindi Impenetrable National Park 

  • By Road

 Road is The most accessible transport to Bwindi Impenetrable National Park from Masaka. It would help to have a 4x4 wheel drive vehicle in good condition and an experienced driver guide because roads get messy towards the countryside. Drive through the winding roads of the Kigezi area and look out for the stunning looks of different highlands resulting from volcanic action.

From Masaka town, pass via Mbarara city to Kabale. The distance to Bwindi Impenetrable National Park is about 245 kilometers, driving for approximately 5 to 6 hours.

  • By air

Charter flight services from Masaka town to Kihihi or Kisoro airstrip are available for more exclusive transportation, but booking is required to make all necessary arrangements in advance. At Encounter Africa Safaris, we can help you reserve charter flight services from Kajjansi or Entebbe Airport to any destination you choose as long as a landing point exists. You must hire a transfer vehicle to your lodge as Kihihi and Kisoro airstrips are about 2 hours from Bwindi Impenetrable National Park.

Select Additional Uganda Safari Activities To Combine With Gorilla Safari

Besides gorilla safari in Bwindi Impenetrable National Park, you may engage in safari activities within or out of this park. In Bwindi, you can go birding for keen birders, do a community visit, go for a forest walk, and do other activities.

Out of Bwindi Impenetrable National Park, you may engage in chimpanzee trekking in Kibale National Park, game drives in Queen Elizabeth National Park, launch trips in Murchison Falls National Park and Queen Elizabeth National Park, mountaineering in Mgahinga National Park, to mention a few.

You can make a detour to Lake Mburo National Park on your way to Bwindi Impenetrable National Park for a game drive where you may spot impalas, elands, waterbucks, bushbucks, giraffes, cape buffaloes, herds of elephants, zebras, reedbucks, Uganda kobs and so many others.

All these activities can be added to your to-do Uganda safari activities when you have enough time to navigate these different parks.

Pack the proper gorilla safari gear.

While you organize the gorilla safari in Bwindi Impenetrable National Park, pack the right gear. Gorilla safaris involve individual participation in finding the mountain gorillas. The wilderness has so much to see and go through. The trails in the forest may sometimes be slippery due to regular rains that fall, yet less sunlight is allowed through the dense forest canopy. 

Some of the items you can add to your gorilla safari packing list include

Safari boots, long-sleeved shirts and trousers, safari foldable hats, warmers, insect repellant, foldable water bottles, and rainproof gear are just a few. Traveling with personal items saves you from getting hired or hurt in the jungle.

What is the age Limit For Gorilla safari In Uganda?

15 years and beyond is the age limit for gorilla trekking and gorilla habituation experience, as the way to the mountain gorillas may be challenging to a child below this age. Gorilla safaris require patience because you must figure out when to find the mountain gorillas, which may be challenging for a child under 15 years.

Some fitness level is necessary before the gorilla trek, which a child below 15 years may not have.

When Is the Best Time to Organize A Gorilla Safari to Bwindi Impenetrable National Park? 

Going gorilla trekking or habituation experience adventure is open all year; however, the most booked time is the dry season. Although the Virunga area is known to receive unpredictable rain, the dry season generally has less rainfall.

The mountain gorillas and other primates freely move in the forest because the ground is drier and foliage easier to reach. This free movement allows tourists to spot mountain gorillas more easily. Moving along the trails in the forest is also quicker as there is less undergrowth protruding over. 

Is Gorilla Safari in Bwindi Difficult?

The gorilla safaris in Bwindi Impenetrable National Park are tiresome because you may have to hike highlands. Generally, the topography of the Bwindi forest is volcanic, with remains of plateaus and ridges draped by overgrown foliage.

Sometimes mountain gorillas spend the day on the slopes of these highlands, so you need to find them. You may climb to the slopes or descend into the valley where they may be lounging. You need to have some fitness level or hire a sedan chair service before the trek in case you have some physical impairment.

How Long Is Gorilla Safaris In Bwindi Impenetrable National Park?

The time of finding the mountain gorillas is hard to determine as it depends on factors prevailing in the wilderness like the proximity of mountain gorilla feeding area, the mood of the mountain gorillas, in case of a fight with another mountain gorilla family, weather conditions prevailing in the day and so much more.

Tourists are requested to have some patience, be open-minded, and look out for other exciting features in the wilderness besides the mountain gorillas.

When you find the mountain gorillas, only an hour is allowed with them during gorilla trekking and four hours during gorilla habitation experience.

How safe is gorilla safari in Bwindi Impenetrable National Park?

Bwindi Impenetrable National Park is safe for gorilla safaris as the Uganda Wildlife Authority rangers are in place to offer protection to the mountain gorillas, other forest occupants, the habitat, and visiting tourists.

Each gorilla safari is conducted by a professional ranger guide, one carrying a rifle and another carrying a machete to help trim the overgrown vines.

You must follow the gorilla safari rules, which help create harmony between humans and mountain gorillas. Before a gorilla family is opened to public booking, it first habituated to human presence for some time without altering their nature.

It would help if you minded your safety by staying closer to the people you are trekking with to avoid getting lost in the dense jungle. Only walk in the forest with an escorting ranger guide, or you may land in the space of an unhabituated wild animal and make a meal for it.

How much Is the Gorilla safari In Bwindi Impenetrable National Park?

The cost of gorilla safari to Bwindi Impenetrable National Park varies with your chosen package.

At Encounter Africa Safaris, we package our Gorilla safaris according to Luxury, midrange, and budget safaris. To make a safari package, we consider the number of days on safari, the number of people, additional activities to combine with the gorilla safari, the time of booking the safari, and others.

Amongst all gorilla safari packages, the gorilla permit cost stands out as it cuts across all budgets. The gorilla permit cost is: Gorilla trekking permit cost is currently $800 for foreign nonresidents, $700 for foreign residents, and 300000shs for East African residents.

The gorilla habituation experience permit cost is currently $1500 for foreign nonresidents, $1000 for foreign residents, and 750,000 for East African residents.

To confirm any Bwindi gorilla safari, you must possess a gorilla permit card from the Uganda Wildlife Authority.

What Are the Rules Of Gorilla Safari in Bwindi?

  • Volunteer to stay behind in case you catch a cold, flu, covid-19 as mountain gorillas are susceptible to 
  • Keep a distance of about 8 meters from the mountain gorillas when you locate them to prevent exchanging infection.
  •  Spitting on vegetation is forbidden as you may pass germs to these highly endangered primates.
  • Littering the forest changes the nature of the forest where mountain gorillas thrive.
  • Mimicking or provoking the mountain gorillas may cause them to feel agitated and push them into hiding.
  • One hour is allowed with the mountain gorilla during gorilla trekking and Four hours in company with the mountain gorillas during gorilla habituation experience.
  • Keep your voice low or quiet while searching for the mountain gorillas.
  • Only children aged 15 and beyond can do gorilla safaris in Uganda or Rwanda.
  • Wear a mask and hand sanitize before searching for the mountain gorillas in the forest.
  • Do not use flash photography, as you may push these gentle giants into hiding.
  • If you wish to eat or smoke, do it away from the mountain gorillas at least 300 meters.

Get in touch with us to organize your gorilla safari to Bwindi From Masaka Town.

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Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
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Stephen Davis
4 November 2025
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Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
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Patrick F
25 October 2025
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The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
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Donald A
23 October 2025
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Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
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Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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Laura Gooch
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We had the most amazing trip with Encounter safaris. Dennis helped plan our itinerary to match some specific requests and Patrick our driver was kind, knowledgeable and fun! Our trip included visiting the Gorillas, chimpanzees and Murchison Falls - an unforgettable trip. Thank you!
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Daniel C
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We recently completed a memorable trip organized by Encounter Africa, traveling from Kigali, Rwanda to Entebbe, Uganda, and overall, the experience was overall excellent. Right from the start, everything was well-organized, and the itinerary was thoughtfully planned. The lodges selected for our stay were generally of a high standard, offering comfort, great service, and beautiful surroundings. There was one exception during the trip where a lodge didn’t meet expectations, but we were very impressed with how quickly and professionally Encounter Africa responded. They changed the accommodation immediately without fuss, showing a strong commitment to guest satisfaction. A major highlight of the trip was our guide, Richard (Instagram: @richardmrtravels). Richard was nothing short of fantasti....knowledgeable, friendly, and always ready to help. Whether we had questions about the places we visited, needed assistance with logistics, or just wanted to learn more about the region, Richard was our go-to person. He’s highly recommended if you want a top-notch guide who truly cares about your experience. The gorilla and chimpanzee tracking excursions were absolutely unforgettable—well coordinated, with expert local trackers, and truly one-of-a-kind wildlife encounters. The only downside of the trip was the standard of transport provided. The vehicle’s air conditioning was not functioning properly, which made some of the longer drives uncomfortable, especially during the hotter parts of the day
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Anthony Maestri
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Patrick was our tour guide and he was nothing short of amazing. He helped to make my wife and my honeymoon unforgettable. He made us feel totally comfortable and and was a pleasure to get to talk with and learn more about Uganda. Without hesitation I recommend his service. Uganda will hold a special place in our heart, in my ways because of Patrick’s level of service and caring nature. The chimp trekking and gorilla hiking were a once in a lifetime experience. Don’t hesitate to use this company and make sure to ask for Patrick!
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Calm and organized
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Well organized and reliable company. Everything was planned to our fullest satisfaction. I can recommend this company anytime🦍❤️
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Incredible safari company that I will happily use again. If I could give 6 stars I would. Monica is a true standout in the office, and I appreciate her and her work so much. Obed is a wonderful guide and feel so lucky to have been paired with him.
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Staff are friendly and helpful

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Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
Stephen Davis profile picture
Stephen Davis
4 November 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
Patrick F profile picture
Patrick F
25 October 2025
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The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
Donald A profile picture
Donald A
23 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
Jordan Spriggs profile picture
Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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