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Staying in Nkuringo and trekking mountain gorilla families of the Rushaga region

February 9, 2024

Staying in Nkuringo and trekking mountain gorilla families of the Rushaga region

Staying in Nkuringo and trekking gorilla families of Rushaga region. In the southern sector of Bwindi Impenetrable National Park is the Nkuringo area, which is between the two regions that form the southern part of Bwindi Impenetrable National Park. If you are booked to gorilla trekking on a Rushaga permit, you must spend the nights within or closer to Rushaga, where the Nkuringo area is. This is the only way to get to the briefing point before the trek quickly. Before the gorilla trekking adventure, the briefing should be completed to avoid being disqualified from this adventure.

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The Gorilla trekking families of the Rushaga area include the Nshongi Family, Kahungye Family, Busingye Family, Bweza Family, Mucunguzi Family, Mishaya Family, and Rwingi Family. When you book the gorilla permit for Bwindi Impenetrable National Park and allocate the Rushaga area, you are given to trek the actual family on briefing day. Although the criteria used to provide the gorilla families is unknown, sometimes gorilla families are assigned according to age bracket, fitness level, relations, and others.

To book accommodation, it is possible to overnight in Nkuringo and gorilla trekking in the Rushaga area since it's a drive away. This may not interfere with the time and distance to get to the briefing point.

While in the Rushaga or Nkuringo areas, you can also be part of the gorilla habituation experience. The gorilla habituation experience only happens in the southern part of Bwindi Impenetrable National Park, with two gorilla families open so far. It can be accessed from the Nkuringo or Rushaga sector. During the gorilla habituation experience, tourists accompany a team of ranger guides in the wilderness to spend four hours with a semi-habituated gorilla family.

How To Book Gorilla Permits for the Rushaga area

If you are destined for the Rushaga area to do gorilla trekking, you need to request gorilla permits for this area as you check for availability. Rushaga has eight gorilla families opening about 64 chances per day for a gorilla permit in this area.

At Encounter Africa Safaris, we can help book your Gorilla trekking permit if you provide details like the gorilla safari date, number of permits, and ages of people in your company. We are here to take the burden of planning and organizing the gorilla safari off your shoulders. Our over ten years of safari experience tells our commitment to serving our clients, as testified on travel platforms like Trip Advisor, social media handles, and others.

Upon receiving your inquiry, our safari consultant checked the gorilla permit availability from the Uganda Wildlife Authority list. If and if you wish to book the Rushaga permits, this can be specified. This can best yield results when you book the gorilla permits in advance when choices of areas are still available. A maximum of 8 gorilla trekking permits are open each day for public booking.

Purchase the Gorilla trekking permits as soon as possible to avoid losing them because a first come, first served basis is used to reserve these permits. Note that the status of the gorilla permits can change at any time without warning. No gorilla permit can be booked without payment.

What is the price of gorilla trekking permits for the Rushaga area?

The current price of the Rushaga gorilla trekking permits is $800 for foreign nonresidents, $700 for foreign residents, and 300000shs for East African residents. Within the gorilla permits' cost are the park entrance fees, security, mountain gorilla conservation, local community support, government tax, and one hour with the mountain gorillas.

Exclusions in the cost of gorilla permits include transport, tips, snacks, packed lunch, and any other items of a personal nature.

Can I Purchase The Gorilla Trekking Permit In Instalment?

Yes, you can make installment payments on gorilla permits if you purchase them 90 days before the trekking date and remember to top up 90 days before the trekking date. According to Uganda Wildlife Authority policy, failure to comply may make you lose even the prepaid deposit and reopen the gorilla permits to the public. During the peak season, due to the overwhelming demand for gorilla permits, supply is restricted; they sell out before the season, so last-minute gorilla permits are hard to find. Reopening the peak season gorilla permit may disqualify you from attending this African adventure.

Can I Use Gorilla Permits For Rushaga to Trek Mountain Gorillas In the Nkuringo area?

No, if you are booked to do gorilla trekking in Rushaga, even though your overnight is in the Nkuringo area, you must attend a briefing in Rushaga. This is because each area of Bwindi Impenetrable National Park has a specific number of people who must trek its gorillas. You may not be allocated a gorilla family when you mistakenly go for a gorilla safari briefing in another area.

Is the cost of Gorilla Trekking worth the adventure?

The cost of the Gorilla trekking permits for Rushaga is worth every penny as you get to be just meters away from the only leftover mountain gorillas in the world. These primates are believed to have survived the ice age period that swept the world, leading to the disappearance of many forests over 13000 to 18000 years ago.

By purchasing the Gorilla permits, you contribute to the funds that support the conservation of mountain gorillas whose lives were at the rim of extinction by the 1980s, according to the census carried out by mountain gorilla hero Dian Fossey and team.

The recent mountain gorilla census shows that over 1000 mountain gorillas live in the world, but some of this achievement is awesome to people who purchase gorilla permits.

Annually, a portion of the funds collected from the sale of gorilla permits is given back to the local community to compensate for the produce the mountain gorillas eat when they stray. This is one indirect way to give back to the community.

That one hour with the mountain gorillas melts your heart, and you cannot be the same on departure. Gorilla trekking is a dream come true, an African safari experience.

Is Hiring a Porter during gorilla trekking In Rushaga Important?

Yes, hiring a porter for the Gorilla trekking safari is essential. During gorilla trekking, a porter carries gear to find the mountain glas. The way to the mountain gorillas may sometimes have the gorilla trekking gear, which may drag you back.

The porter may also push you when you get too tired to carry on other than the walking stick that gives you extra support when searching for the mountain gorillas.

If you wish to give back to the community during gorilla trekking, hiring a porter is one way.

Is Gorilla trekking in Rushaga Tiresome? 

Gorilla trekking in Bwindi Impenetrable National Park is tiresome in all its areas. The terrain of the Bwindi forest was affected by volcanic action in this area, which led to several rugged landforms like ridges and plateaus. Sometimes, mountain gorillas love spending the day on the slopes or deep in the valleys.

To trace the mountain gorillas, tourists may be required to hike, which is quite tiring, especially if you are unfit. To complete the gorilla trek, you have to bear some fitness level. 

When Can I expect To return From Gorilla Trekking In Rushaga?

Return time after the gorilla trek in the Rushaga area is hard to determine as the time of finding the mountain gorillas is unknown. Because the mountain gorillas are free to walk through the dense jungle, they may deviate from the usual location due to circumstances prevailing in the forest like scarcity of food, after a vigorous fight with another family, loss of a gorilla family member, pace of fellow tourists and others.

In most cases, mountain gorillas get to see you before you find them, so ensure you religiously uphold the Gorilla trekking rules as explained during the briefing. When you act out of these rules, you may unknowingly agitate the mountain gorillas and push them into the deeper forest. 

Only one hour is allowed with the mountain gorillas during gorilla trekking because they are habituated to be in human presence for this time. Human presence is believed to disrupt mountain gorillas' daily activities like feeding, napping, grooming, and others.

As you get away from the mountain gorillas, do it stealthily so as not to look suspicious before these very keen primates with intruders.

Are Mountain Gorillas aggressive during Gorilla Trekking?

Mountain gorillas are not aggressive despite their huge size and intimidating outlook. On the outside, the mountain gorilla's body is covered with dark fur, they have sunken brown eyes and use knuckle locomotion style.

At a glance, all these seem to be scary about mountain gorillas, but as you sink into the hour with these primates, you realize how vulnerable and timid they are. Mountain gorillas are naturally shy and serene; most of their issues are sorted by getting away.

When bitter, mountain gorillas charge by thumping their chests, hooting, pulling grass around, and so much more. Upon seeing such behavior, stay calm as you wait for the ranger guides to establish the root cause of the matter. Running and scattering in the forest may cause a stampede and shorten your time with the mountain gorillas.

Sometimes, the mountain gorillas act odd when attacked by another gorilla family or are having a family feud. You do not have to scarlet the situation by working contrary to gorilla trekking guidelines.

What is the Age Limit for Gorilla trekking in Uganda?

Twelve years and over is the age limit for gorilla trekking to allow more children to have time with the mountain gorillas. Initially, 15 years and over was the age limit for Gorilla trekking experience, but the Uganda Wildlife Authority changed it.

The age limit was set to this since tourists may have to hike to find the mountain gorillas in case they are on the slopes.

Some tolerance is required during gorilla trekking, significantly when the mountain gorillas charge, which children below 15 may find difficult to contain.

At a glance, mountain gorillas look intimidating to children and first-timers, which may stimulate some adrenaline, yet you should not show signs of being frightened of the mountain gorillas.

How Sure Can I Be To See The Mountain Gorillas In Rushaga?

The chances of finding the mountain gorillas are 99%, but if you fail to see them, Uganda Wildlife Authority may invoke its refund policy of 75% refund. 

Each day, a team of ranger guides patrols the forest to establish where the mountain gorillas may have nested and possible way about of the day. They inform rangers of these clues, and other than using the trail where the mountain gorillas were last seen the previous day, they follow these clues, too.

Mountain gorillas have bulky bodies that do not favor fast movement. A fully grown male mountain gorilla may weigh about 300 kilograms, and a fully grown female may weigh almost half this weight.

What are the guidelines for gorilla trekking in Bwindi?

  • When you locate the mountain gorillas, do not surround them. This makes them feel ambushed.
  • Ask the ranger guide to dig a deep hole if you wish to do a long call. You need to cover everything beyond recognition.
  • Anyone below 15 years old is not allowed to gorilla trekking because the time of locating the mountain gorillas has yet to be discovered, and some patience is needed to complete this trek.
  • Volunteer to stay behind if you catch any communicable infection like coronavirus, flu, cough, or cholera. This is because the mountain gorillas can see human diseases easily. They have a DNA that is about 96% similar to that of humans.
  • When you locate the mountain gorillas, keep a distance of about 8 meters from them. To reduce the chances of passing a contagious infection to them.
  • Never spit on the vegetation because it's food for the mountain gorillas. It is unhealthy and disgusting, too.
  • Wear a mask and hand sanitize as an after-coronavirus period precaution. You must change into a clean mask as you approach the mountain gorillas.
  • Do not make noise or sudden movements with the mountain gorillas because it may scare them. The gorillas are often afraid of unfamiliar noises in their presence.
  • Only one hour is allowed with the mountain gorillas when you locate them. This is because they are habituated to be in the presence of human beings for just that hour.

Contact our tour consultants for more information.

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Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
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Stephen Davis
4 November 2025
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Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
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Patrick F
25 October 2025
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The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
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Donald A
23 October 2025
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Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
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Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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Laura Gooch
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We had the most amazing trip with Encounter safaris. Dennis helped plan our itinerary to match some specific requests and Patrick our driver was kind, knowledgeable and fun! Our trip included visiting the Gorillas, chimpanzees and Murchison Falls - an unforgettable trip. Thank you!
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Daniel C
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We recently completed a memorable trip organized by Encounter Africa, traveling from Kigali, Rwanda to Entebbe, Uganda, and overall, the experience was overall excellent. Right from the start, everything was well-organized, and the itinerary was thoughtfully planned. The lodges selected for our stay were generally of a high standard, offering comfort, great service, and beautiful surroundings. There was one exception during the trip where a lodge didn’t meet expectations, but we were very impressed with how quickly and professionally Encounter Africa responded. They changed the accommodation immediately without fuss, showing a strong commitment to guest satisfaction. A major highlight of the trip was our guide, Richard (Instagram: @richardmrtravels). Richard was nothing short of fantasti....knowledgeable, friendly, and always ready to help. Whether we had questions about the places we visited, needed assistance with logistics, or just wanted to learn more about the region, Richard was our go-to person. He’s highly recommended if you want a top-notch guide who truly cares about your experience. The gorilla and chimpanzee tracking excursions were absolutely unforgettable—well coordinated, with expert local trackers, and truly one-of-a-kind wildlife encounters. The only downside of the trip was the standard of transport provided. The vehicle’s air conditioning was not functioning properly, which made some of the longer drives uncomfortable, especially during the hotter parts of the day
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Anthony Maestri
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Patrick was our tour guide and he was nothing short of amazing. He helped to make my wife and my honeymoon unforgettable. He made us feel totally comfortable and and was a pleasure to get to talk with and learn more about Uganda. Without hesitation I recommend his service. Uganda will hold a special place in our heart, in my ways because of Patrick’s level of service and caring nature. The chimp trekking and gorilla hiking were a once in a lifetime experience. Don’t hesitate to use this company and make sure to ask for Patrick!
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Calm and organized
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Ghazal
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Well organized and reliable company. Everything was planned to our fullest satisfaction. I can recommend this company anytime🦍❤️
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Nick Presser
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Incredible safari company that I will happily use again. If I could give 6 stars I would. Monica is a true standout in the office, and I appreciate her and her work so much. Obed is a wonderful guide and feel so lucky to have been paired with him.
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Nelson Mugisha
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Staff are friendly and helpful

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Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
Stephen Davis profile picture
Stephen Davis
4 November 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
Patrick F profile picture
Patrick F
25 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
Donald A profile picture
Donald A
23 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
Jordan Spriggs profile picture
Jordan Spriggs
26 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
Tristan L profile picture
Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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