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Organizing a short-notice Uganda gorilla and chimp trekking safari through Kigali

March 30, 2024

Organizing a short-notice Uganda gorilla and chimp trekking safari through Kigali

Gorilla trekking and chimpanzee trekking in Uganda are the top tourist activities carried out in the country. Thousands of tourists visit yearly to spot the rarely-seen primates in their natural habitat. Gorillas and chimpanzees, although different from each other when it comes to size, share 98% DNA with humans and almost act the same way. Planning a gorilla and chimpanzee trek safari in Uganda from Kigali is possible with the help of a trusted local tour operator, and the safari planning can only commence when the purchase of the permits is complete.

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Gorilla trekking in Uganda can done in either Bwindi Impenetrable National Park or Mgahinga National Park. Bwindi has 19 habituated gorilla families in the four Bwindi sectors, including Buhoma, Nkuringo, Ruhija, and Rushaga. Mgahinga National Park is home to only the Nyakagezi family, and both are good safari destinations for gorilla trekking worldwide.

Chimpanzee trekking in Uganda is done in different destinations, including Kibale National Park, Kyambura Gorge in Queen Elizabeth National Park, Kaniyo Pabidi and Budongo Forest in Murchison Falls National Park, and Kalinzu Forest.

How to plan for a gorilla and chimp trek in Uganda from Kigali

The gorilla and chimp trek in Uganda from Kigali is easy to plan if you follow the right procedures. The first step is purchasing the gorilla and chimpanzee trek through Encounter Africa Safaris, a local tour operator. After booking the permits, plan to secure the best accommodations you wish to use and reserve the means of transport between the two countries. All this can be tiring, but when you contact us, we can help plan everything for you.

Requirements needed for the gorilla and chimp trek through Kigali

If you plan on Kigali, Rwanda, being your starting point for the gorilla safari to Bwindi Impenetrable National Park for gorilla trekking and Kibale National Park for chimpanzee trekking, you need to have a few requirements to be able to cross the border into the country. Gorilla and chimp trek safaris organized require one to have a few requirements before taking on the safari, and some of the requirements needed for the gorilla and chimp trek safari include:

  • A passport.
  • A visa can be obtained online or when you arrive at the airport. If you plan on getting the Visa at the airport, come with cash.
  • A gorilla and chimpanzee trek permit needs to be done at least six months in advance to get the dates that you prefer.
  • Insurance is important when traveling on safari. Make sure that you have travel and health insurance.
  • Vaccinations that are required, like the yellow fever vaccine, among others.

How to get to Bwindi and Kibale from Kigali

After flying to Rwanda, a representative will drive from Kigali to either the Gatuna border or Cyanika, the only land border between Uganda and Rwanda. The drive from Rwanda takes about 3 to 4 hours, a shorter distance than the drive from Kampala to Bwindi, which takes 8 to 10 hours. The drive is done using 4x4 comfortable safari vehicles, and after crossing the border, you are driven to Bwindi. From Bwindi, the drive takes you to the Kibale National Park through Queen Elizabeth National Park.

Another option is flying from Kigali International Airport to Entebbe International Airport and then charter domestic flights to the nearest airstrips, the Kisoro and Kihihi airstrips. A safari car will take you the rest of the way.

The cost of the gorilla and chimpanzee permit

The gorilla and chimp permits are documents that are issued by the Uganda Wildlife Authority and are the property of the government of Uganda. The permit is the only document that gets you access to the gorillas and chimps and has to be purchased in advance because it sells out fast, and you wouldn’t want to miss out on the trek.

Gorilla and chimp trek permits can be purchased from the Uganda Wildlife Authority or through a trusted local tour operator like Encounter Africa Safaris to help you purchase the permit and plan your entire gorilla and chimp safari. After getting in touch with us with the trek dates, we check for the availability of the permits and get back to you. You will be requested to send full payment to the company bank, and once the confirmation has been made, the purchase will be made on your behalf, and details will be sent to you. It is also good to note that the permit can only be used by the person who has purchased it and can never be exchanged with any other person, and it is also valid for only the date printed on the permit.

The gorilla permit costs $800 for foreign non-residents, $700 for Foreign residents and 300, 000 UGX for East African citizens. The gorilla habituation permit is $1500, and there are no discounts for either gorilla permits or gorilla habituation permits.

The cost of a chimpanzee trekking permit differs from gorilla permits because of the other safari destinations, each having a unique price. The permit cost in Kibale National Park is $300 for non-residents, 250 000 UGX for East African citizens, and $250 for residents. On the other hand, the chimpanzee habituation permit is $300 for foreign non-residents.

The cost of the chimpanzee permit in Kyambura Gorge, found in Queen Elizabeth National Park, is $50 for foreign non-residents, $50 for foreign residents and 30, 000 UGX for East African citizens, Budongo forest chimp trek permits go for $85 for East African residents, $130 for foreign non-residents and $150 for foreign residents. During the low season, the permits in Budongo are reduced to $80 for EAC citizens, $110 for foreign non-residents, and $150 for foreign residents.

The cost of a gorilla and chimpanzee trek in Uganda from Kigali

The cost of the gorilla and chimpanzee trek in Uganda comes with many factors, whether you will have an affordable or a luxury safari. The different things that affect the safari cost include transport means, accommodation, and travel season.

Transport means

The mode of transport chosen affects the cost of the gorilla and chimp trek, and road and air transport are the most commonly used to get to Bwindi and Kibale for gorilla and chimp trekking through Kigali. The road is much cheaper and will take you through the land borders. Getting to Bwindi after airport clearance will take about 4 to 5 hours. It is an adventurous way of traveling and touring two countries simultaneously with beautiful scenery from Rwanda and Uganda and then driving through the magnificent Queen Elizabeth National Park to Kibale National Park for Chimpanzee trekking. If you wish for a luxurious safari, fly from Kigali to Entebbe and then fly to the Kihihi or Kisoro airstrip, nearer to Bwindi. Flying is faster but more expensive.

Accommodation:

There are three types of accommodation facilities to choose from when gorilla and chimpanzee trekking: basic/budget facilities, mid-range facilities, and luxury facilities. The type of accommodation chosen will either increase or reduce the cost of the safari. Talk to your tour operator about your budget and specifications for the services needed for the safari, and you will be given a list from which you can choose. If you are traveling on a budget, we advise that you choose basic or mid-range or travel during the wet/low season when some of the accommodation facilities offer discounts.

Accommodation facilities that you can choose from when chimpanzee trekking in Uganda include Mountains of the Moon Hotel, Kyaninga Lodge, Primate Lodge, Kibale Safari Lodge, Crater Safari Lodge, Kibale Forest Camp, and Kyaninga Royal Cottages, among others.

Bwindi is large, and the four sections are Nkuringo, Rushaga, Ruhija, and Buhoma. Tourists are advised to book accommodation that is close to the sector they have been assigned to, and some of the recommended accommodation facilities include Rushaga Gorilla Camp, Bwindi Nshongi Camp, Ichumbi Lodge, Agandi Lodge, Trekkers Tavern, Bwindi Bakiga Lodge, Chameleon Hill Lodge, Ruhija Gorilla Mist Camp, Buhoma Lodge, Bwindi Guest House, Bwindi Silverback Lodge, and Mahogany Springs Bwindi, among others.

Mgahinga accommodations include Gahinga Volcanoes Lodge, Mutanda Lake Resort, Amajambere Iwacu, Mgahinga Gorilla Triangle, and Community Camp, among others. Mgahinga is a small park, and most of the accommodation is in nearby towns.

Season of travel

Uganda and Rwanda have two seasons of travel: the dry and wet seasons, and tourists can visit Uganda through Kigali in both seasons. The dry season is from December to February and June to September; this is also the peak season and is considered to be the best time to go for gorilla and chimpanzee trekking in Uganda, not only because the trek routes are easier to use since they are not muddy and slippery. The bushes are thinner, making it easy to trek the chimps and gorillas. Many service providers increase the costs of their services to earn more because of the many tourists visiting the country during this period, and that is why tourists are told to have extra money for the safari to be able to get good services, making it an expensive time to travel for the safari.

The wet season, on the other hand, is from October to November (short rains) and March to May, and it is an excellent time to travel if you are looking at cutting costs because some accommodation facilities reduce the costs to attract more tourists.

Other activities carried out after gorilla and chimpanzee trekking in Uganda.

There are so many activities you can engage in. Tourist attractions to visit after gorilla and chimpanzee trekking in Uganda if you decide to remain in the country after the safari include golden monkey trekking in Mgahinga National Park, game drives in Queen Elizabeth, Murchison Falls, Kidepo Valley and Lake Mburo National Park, boat cruises, primate walks and bird watching among others.

When you return to Kigali, the different attractions to check out include Akagera National Park for game drives, gorilla trekking in the Volcanoes National Park, canopy walks, chimpanzee trekking in Nyungwe Forest National Park, and an exploration of the genocide centers.

What to pack for the gorilla and chimp trek safari through Kigali

  • Camera to keep the memories of gorilla and chimp safari alive. You must also pack extra batteries, lenses, storage, a waterproof camera bag, and a tripod.
  • A flashlight with extra batteries
  • A wide-brimmed sunhat
  • Sunscreen
  • Hiking safari boots to walk through the jungle quickly.
  • Insect repellent to keep the bugs away.
  • Foldable and refillable water bottle
  • First aid kit for emergencies
  • Long-sleeved shirts in colors that are neutral and jungle-friendly, like brown, green, and khaki
  • Extra clothes after gorilla and chimpanzee trekking
  • Light-weight pants also in neutral colors
  • A day backpack to help you carry all the essentials you need during the trek
  • A waterproof raincoat and warm sweater.
  • Light shoes, for example, sandals or flip-flops, to use after trekking
  • An adapter and charger
  • Gardening gloves
  • Warmers to use when it gets cold during the morning and evening hours
  • Cash for personal purchases and tipping.

What is the best time to book and go for a gorilla and chimpanzee trek safari through Kigali?

Gorilla and chimpanzee trekking in Uganda from Kigali is an all-year-round safari, but the best time is during the dry season. The dry season is usually a peak and the best season because the gorillas and chimpanzees are most active during this period; they are easier to see, and the routes are better used during the dry season.

Few tourists visit the national parks for gorilla and chimpanzee trekking during the wet season because of the wet and muddy trails. The wet season is your best option if you wish to have a more private and budget-friendly gorilla and chimp trek safari from Kigali.

Start planning your gorilla and chimpanzee trekking safari to Uganda from Kigali with us, and for more information and a quote, contact us to start organizing your safari today.

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Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
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Stephen Davis
4 November 2025
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Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
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Patrick F
25 October 2025
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The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
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Donald A
23 October 2025
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Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
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Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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Laura Gooch
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We had the most amazing trip with Encounter safaris. Dennis helped plan our itinerary to match some specific requests and Patrick our driver was kind, knowledgeable and fun! Our trip included visiting the Gorillas, chimpanzees and Murchison Falls - an unforgettable trip. Thank you!
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Daniel C
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We recently completed a memorable trip organized by Encounter Africa, traveling from Kigali, Rwanda to Entebbe, Uganda, and overall, the experience was overall excellent. Right from the start, everything was well-organized, and the itinerary was thoughtfully planned. The lodges selected for our stay were generally of a high standard, offering comfort, great service, and beautiful surroundings. There was one exception during the trip where a lodge didn’t meet expectations, but we were very impressed with how quickly and professionally Encounter Africa responded. They changed the accommodation immediately without fuss, showing a strong commitment to guest satisfaction. A major highlight of the trip was our guide, Richard (Instagram: @richardmrtravels). Richard was nothing short of fantasti....knowledgeable, friendly, and always ready to help. Whether we had questions about the places we visited, needed assistance with logistics, or just wanted to learn more about the region, Richard was our go-to person. He’s highly recommended if you want a top-notch guide who truly cares about your experience. The gorilla and chimpanzee tracking excursions were absolutely unforgettable—well coordinated, with expert local trackers, and truly one-of-a-kind wildlife encounters. The only downside of the trip was the standard of transport provided. The vehicle’s air conditioning was not functioning properly, which made some of the longer drives uncomfortable, especially during the hotter parts of the day
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Anthony Maestri
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Patrick was our tour guide and he was nothing short of amazing. He helped to make my wife and my honeymoon unforgettable. He made us feel totally comfortable and and was a pleasure to get to talk with and learn more about Uganda. Without hesitation I recommend his service. Uganda will hold a special place in our heart, in my ways because of Patrick’s level of service and caring nature. The chimp trekking and gorilla hiking were a once in a lifetime experience. Don’t hesitate to use this company and make sure to ask for Patrick!
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Juma Taremwa
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Calm and organized
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Ghazal
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Well organized and reliable company. Everything was planned to our fullest satisfaction. I can recommend this company anytime🦍❤️
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Nick Presser
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Incredible safari company that I will happily use again. If I could give 6 stars I would. Monica is a true standout in the office, and I appreciate her and her work so much. Obed is a wonderful guide and feel so lucky to have been paired with him.
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Nelson Mugisha
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Staff are friendly and helpful

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Based on 473 reviews
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
Stephen Davis profile picture
Stephen Davis
4 November 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
Patrick F profile picture
Patrick F
25 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
Donald A profile picture
Donald A
23 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
Jordan Spriggs profile picture
Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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