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How to organize a gorilla safari to Bwindi from Kigali with guaranteed gorilla permits

September 11, 2023

How to organize a gorilla safari to Bwindi from Kigali with guaranteed gorilla permits

How to organize a gorilla safari to Bwindi from Kigali with guaranteed gorilla permits. The new route is from Kigali to Bwindi Impenetrable National Park to do a gorilla safari. This is a substitution for the 8 to 9-hour drive from Entebbe airport to Bwindi impenetrable National Park. You use either the Gatuna or Cyanika border when crossing into Uganda from Rwanda. Before confirming the Uganda gorilla safari through Rwanda, you must possess a gorilla permit from the Uganda Wildlife Authority. 

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Uganda has two main gorilla safari activities in Bwindi Impenetrable National Park: gorilla trekking and gorilla Habituation experience. Bwindi Impenetrable National Park has four gorilla safari areas that is Buhoma area, the Ruhija area, the Rushaga area, and the Nkuringo area. Gorilla safari permits are secured according to these areas.

Pre-accommodation booking is vital for gorilla safaris because both gorilla trekking and habituation experience start early morning with briefing; missing briefing for whatever reason may cause you to be disqualified from the gorilla safari even though you possess a gorilla permit. We need to understand the meaning of the two main Bwindi forest activities: gorilla trekking and Habituation experience.

Gorilla trekking is an adventure where tourists follow a fully habituated gorilla family to stay in their presence for one hour. A maximum of 8 tourists are allowed in the fact of the mountain gorillas per day.

The gorilla habituation experience is an adventure where tourists escort a team of researchers and trackers to follow a semi-habituated gorilla family and stay with them for four hours. 

What is necessary for planning a Gorilla safari in Bwindi through Kigali

Confirm the Bwindi gorilla safari permit

Booking the gorilla permit in advance guarantees your gorilla safari. The gorilla permit is an entry ticket into any gorilla safari. But for Bwindi impenetrable national park and gorilla permits, you must know to note the area where it's booked before securing accommodation to use on safari. Identifying the people you are traveling with for a gorilla safari is vital.

Bwindi Impenetrable National Park offers 152 gorilla permits daily from 19 trekking families. 8 gorilla habituation permits are open per day in Bwindi. Although the demand for gorilla permits is high, supply is still restricted to a maximum of 8 per gorilla family for conservation reasons. Mountain gorillas are generally vegetarian so mass tourism may destroy their feed basket. 

You can book a Uganda gorilla permit through an accredited tour operator or from the Uganda Wildlife Authority. At Encounter Africa Safaris, we can help reserve a gorilla permit for you, secure accommodation, and plan the best gorilla safari itinerary that soothes your interest. Our tour consultants are professional and experienced in planning gorilla safaris no matter where they commence.

Reserve Gorilla Safari accommodation in Bwindi

Bwindi Impenetrable National Park has a number of options for accommodations to book that range from Luxury to mid-range and budget facilities. Before booking accommodation for your gorilla safari, you must note where the gorilla permit is booked. As mentioned above, the Bwindi forest is subdivided into four areas. Still, access to one area from another has several challenges because of the poor road network, weather conditions of this area, and others. Bwindi is divided into the Buhoma, Ruhija, Rushaga, and Nkuringo areas.

Whether you do gorilla trekking or habituation experience, early morning briefing is necessary. In case you overnight in another area of Bwindi forest, you may be required to drive in the dark, where you may encounter obstacles like deep mist, slippery roads, obstructing logs, vehicle puncture and others.

Some Of The Accommodations In Bwindi: Clouds Lodge, Rushaga Gorilla Safari Lodge, Bwindi view Bandas, Silverback lodge, Mahogany springs, Ruhija Gorilla Lodge, Nkuringo Gorilla Lodge, Bwindi Back Parker's Camp.

Plan Transport to Bwindi Impenetrable National Park

The easiest way to access Bwindi Impenetrable National Park through Kigali Airport is by road. The drive time from Kigali to Bwindi Impenetrable National Park is about 5 to 6 hours. Using a 4x4 wheel drive vehicle is best to connect from Kigali through the countryside into Bwindi Impenetrable National Park. The way is mountainous with winding roads.

This route is shorter than driving from Entebbe airport or Kampala city to Bwindi Impenetrable National Park, which is about 8 to 9 hours, covering about 530 kilometers.

You can use Kigali as a point of your international flight into Entebbe Airport, then connect with daily Uganda domestic flights from Entebbe Airport or Kajjansi airstrip to Kisoro or Kihihi airstrip. You can connect with a transfer vehicle to your lodge. 

Charter flights are available, too, for those who want more exclusive transport and upscale safari treatment.

Identify Additional activities to Combine with Gorilla Safari in Uganda through Kigali.

Suppose you want to immerse into the safari charms of Uganda and have extra holiday time, why not enjoy more of the Pearl of Africa? After the gorilla safari in Bwindi Impenetrable National Park, you can visit Queen Elizabeth National Park, which has an impressively large number of wild animals that you can enjoy on a game drive, launch trip, or chimpanzee safari. Kibale National Park is Uganda’s chimpanzee haven hosting a population of over 1500 chimpanzees. Lake Mburo National Park is the quickest via point from Bwindi Impenetrable National Park.

While in Uganda, you can also do White water rafting on the River Nile, Bungee jumping, have impressive birding experience, visit the source of the River Nile, Sportfishing, Enjoy tranquility at Lake Bunyonyi, Ssese Island, mountaineering to mention but a few.

Secure an East African Visa

If you are required to possess a visa before entering Rwanda or Uganda, it is best to purchase the East Africa Visa. Uganda and Rwanda are in the East Africa community, and buying the East Africa visa saves you the trouble of applying for both Uganda and Rwanda visas. You can access at least two East African Community member states using the East African Visa.

 It is best to apply for the East African Visa in advance to save time on arrival day.

When Is The Best Time To Book Gorilla Safaris in Bwindi Through Kigali?

The gorilla safari adventures in Bwindi Impenetrable National Park are open throughout the year, no matter where you commence. Most tourists, however, prefer the dry season, normally June, July, August, September, December, and January, when the forest is full of life.

Although Bwindi's impenetrable forest is known for its high yearly precipitation, the dry season has less humidity. The mountain gorillas move freely to accessible spots, birds linger through the forest. If it is butterfly season, they display their beautiful colors, more sunlight penetrating the ground, and much more.

The trails in the forest are normally slippery during the severe rainy season and soggy because of a decomposing mixture of soil and matter, but during the dry season, the trails are passable.

The dry season, however, is the peak tourism season, too, so expect high demand for gorilla permits. Competition for the gorilla permits is overwhelmingly high, yet supply is limited to only a maximum of 8 per family. 

Service providers also charge high costs for accommodation, vehicle hire, professional and experienced driver guides, etc.

During the wet season that normally runs in March, April, May, and November, the chances of getting last-minute gorilla permits are high because fewer people are booking in. However, it would be best if you did not secure your gorilla permits in advance. Availability of gorilla permits changes time without warning, so only travel for gorilla safari with a guaranteed and secure gorilla permit no matter the season.

How Long Is Gorilla Safari In Bwindi Through Kigali?

The duration of the gorilla safaris in Bwindi impenetrable national Park is challenging to determine as it is regulated by factors mainly prevailing in the forest like the proximity of their food source, death of a family member, in case of an attack from other family members, pace of other trekkers to mention but a few.

Some tourists have reported spotting the mountain gorillas in two hours, while others have spent more than three-quarters of the day in search of the mountain gorillas, depending on the factors prevailing in the wilderness. 

Having an open mind during gorilla safari saves you from getting bored in case the mountain gorillas move deep into the wilderness. Bwindi forest has other exciting features like sparkling waterfalls, charming birds, various primates, and beautiful highlands. With an open mind, you can spot all this to widen your knowledge about the content of the Bwindi forest, including fauna and flora.

While searching for the mountain gorillas, patience is required because you must figure out where they may have spent the day. Sometimes mountain gorillas spend time on the slopes, in the valley, or on the flat land, so patience makes you enjoy the entire experience.

The mountain gorillas live in the wilderness and are not restricted by anything. Despite the fact that they are habituated, they do not lose their natural traits.

How Difficult Is Gorilla Safari In Volcanoes National Park?

The mountain gorillas live in a volcanic area composed of highlands resulting from volcanic action. This area has ridges and plateaus shaded with tangled vegetation that has accumulated over 30000 years. Bwindi Impenetrable National Park has over 300 fully-grown tree natural tree species with massive buttress roots.

Mountain gorillas spend their time in different locations daily, making it hard to determine the easiest gorilla family to trek. Although mountain gorillas feed from a particular location for a certain period, the factors prevailing in the forest may push them to move like an attack from another gorilla family.

Having some fitness protection gives you a chance to walk through the forest with less difficulty, and the rangers often give you breaks to re-energize. Before heading for gorilla trekking, you need to wear the right gorilla safari gear to walk through the jungle, like safari boots, a safari hat, insect repellant, and others.

Each gorilla safari is conducted by at least two ranger guides, one carrying a rifle and another carrying a machete to trim the vines that fall over to obstruct your way.

What Can I Pack For Gorilla Safari In Bwindi Impenetrable National Park Through Rwanda

  • A safari hat to cover your hair from water that drips from the trees.
  • Raincoat to protect you from rain that falls regularly without warning
  • Safari boots are safe enough to protect your feet from the rough surfaces in the jungle.
  • A torch in case lights run low because the Bwindi accommodations mainly use solar energy to provide energy and water heating.
  • Insect repellant to protect your feet from getting hurt as you walk through the wilderness.
  • Extra fully charged batteries to exchange with in case one runs low.
  • Camera to protect the memories of your experience in the jungle while with the mountain gorillas and other forest dwellers.
  • Garden gloves protect your palms from getting hurt if you place them on stinging nettles while trying to get a tighter grip.
  • Flip flops to change after the gorilla safari as you need to relax after a strenuous walk in the jungle.
  • Waterproof bag to carry with your belongings in case you hire a porter to assist you in carrying them.
  • Hard cash for on-ground purchases like tipping, buying souvenirs, etc.
  • Light Shoe bag to keep in your shoes after gorilla safari so they do not stain your other belongings.
  • Toiletries in case your lodge doesn't provide.
  • Safari long-sleeved shirt and trousers while you trek to find the mountain gorillas. The forest has so many insects that may creep in to hurt you.
  • First aid kit with emergency medication in case you need help.
  • A travel charger in case you need to recharge your electronic gadgets
  • A warmer because this area receives very cold conditions, especially in the morning and afternoon.                                                                     

Planning your safari to start from Kigali is possible. Contact us for more information.

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Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
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Stephen Davis
4 November 2025
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Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
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Patrick F
25 October 2025
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The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
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Donald A
23 October 2025
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Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
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Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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Laura Gooch
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We had the most amazing trip with Encounter safaris. Dennis helped plan our itinerary to match some specific requests and Patrick our driver was kind, knowledgeable and fun! Our trip included visiting the Gorillas, chimpanzees and Murchison Falls - an unforgettable trip. Thank you!
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Daniel C
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We recently completed a memorable trip organized by Encounter Africa, traveling from Kigali, Rwanda to Entebbe, Uganda, and overall, the experience was overall excellent. Right from the start, everything was well-organized, and the itinerary was thoughtfully planned. The lodges selected for our stay were generally of a high standard, offering comfort, great service, and beautiful surroundings. There was one exception during the trip where a lodge didn’t meet expectations, but we were very impressed with how quickly and professionally Encounter Africa responded. They changed the accommodation immediately without fuss, showing a strong commitment to guest satisfaction. A major highlight of the trip was our guide, Richard (Instagram: @richardmrtravels). Richard was nothing short of fantasti....knowledgeable, friendly, and always ready to help. Whether we had questions about the places we visited, needed assistance with logistics, or just wanted to learn more about the region, Richard was our go-to person. He’s highly recommended if you want a top-notch guide who truly cares about your experience. The gorilla and chimpanzee tracking excursions were absolutely unforgettable—well coordinated, with expert local trackers, and truly one-of-a-kind wildlife encounters. The only downside of the trip was the standard of transport provided. The vehicle’s air conditioning was not functioning properly, which made some of the longer drives uncomfortable, especially during the hotter parts of the day
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Anthony Maestri
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Patrick was our tour guide and he was nothing short of amazing. He helped to make my wife and my honeymoon unforgettable. He made us feel totally comfortable and and was a pleasure to get to talk with and learn more about Uganda. Without hesitation I recommend his service. Uganda will hold a special place in our heart, in my ways because of Patrick’s level of service and caring nature. The chimp trekking and gorilla hiking were a once in a lifetime experience. Don’t hesitate to use this company and make sure to ask for Patrick!
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Calm and organized
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Ghazal
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Well organized and reliable company. Everything was planned to our fullest satisfaction. I can recommend this company anytime🦍❤️
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Nick Presser
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Incredible safari company that I will happily use again. If I could give 6 stars I would. Monica is a true standout in the office, and I appreciate her and her work so much. Obed is a wonderful guide and feel so lucky to have been paired with him.
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Staff are friendly and helpful

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Based on 473 reviews
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Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
Stephen Davis profile picture
Stephen Davis
4 November 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
Patrick F profile picture
Patrick F
25 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
Donald A profile picture
Donald A
23 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
Jordan Spriggs profile picture
Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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