4.9/5

Based on 450+ reviews

4.9/5

Based on 45+ reviews

logo white

Booking gorilla permits and accommodation in Rwanda

April 13, 2024

Booking gorilla permits and accommodation in Rwanda

A gorilla permit is the primary document that every tourist should have when planning a gorilla safari to Rwanda. The Rwanda Development Board issues them on behalf of the Rwandan government. The Rwanda Development Board is the official regulating body for all tourism activities in the country, and they issue permits to regulate the number of people trekking gorillas daily.

2 Day Bwindi Gorilla Safari through Kigali

3 Day Low Season Uganda Gorilla Safari via Kigali

5 Day Gorilla Trekking Rwanda

3 Days Rwanda Gorilla Tracking Safari

5 Day Uganda Gorillas & Game Safari via Kigali

4 Day Uganda Safari via Kigali

14 Day Uganda Safari via Kigali

3 Day Gorilla Habituation via Kigali

3 Day Bwindi Double trek via Kigali

Rwanda issues only 96 gorilla permits per day, which can only be booked online using the official website of the Rwanda Development Board or a tour operator. The limited gorilla permits printed per day mean that if you are interested in gorilla trekking in Rwanda, you have to book at least six months before the trek date to miss out.

How to acquire a gorilla trek permit in Rwanda

When planning a gorilla trek in Rwanda, you first need to secure a gorilla permit, as it is necessary for tracking gorillas. There are two options that you can use to purchase the gorilla permits.

Rwanda Development Board: Gorilla permits can be purchased through their website or by calling their office. This, however, requires a lot of patience and monitoring. Email reservation@rwandatourism.com or call +252 57 56 14.

Travel agency/tour operator: Booking through a tour operator is the best and most reliable way of purchasing a gorilla permit in Rwanda. Encounter Africa Safaris is one of the best tour operators you can use to purchase your permit, and below are the steps to take when buying a permit.

  • Contact a tour operator about the dates you wish to trek gorillas and any inquiries about the safari.
  • The tour operator will then check the permits' availability, and you will be informed about the available dates.
  • You have to provide clear and right information about yourself, for example, a copy of your passport, passport number, name, and the number of permits you want to purchase.
  • Next, you are to make payment for the permit, and once the payment is made, a copy of the permit is shared with you.

Cost of the Rwanda gorilla permit

The Rwanda Development Board sets the cost of a gorilla permit and below is the permit cost per the category of tourists you belong to.

$1500 for foreign non-residents

$500 for African residents

$300 for East African citizens.

Rwanda, however, offers discounts on special occasions. For example, tourists visiting Nyungwe Forest National Park and Akagera National Park for three or more days pay $1050 per person, and tourists at a conference in Rwanda pay $1575 per person.

The best time for booking a gorilla permit in Rwanda

Gorilla permits should be booked as early as possible, at least 6 to 15 months before the expected date of trek and travel. This is because there are few permits printed per day, and they are sold out fast, especially during the dry season. The permits are sold on a first-come-first-serve basis, so you must purchase them when you decide to go on a gorilla safari to Rwanda.

Reasons for booking a gorilla trek permit in advance

A gorilla permit in Rwanda is issued to tourists 15 years and above to access the endangered Mountain gorillas. The gorilla permit allows only eight people to spend an hour with the gorillas after finding them, but all this is possible if you book in advance. Some of the reasons why gorilla permits need to be booked in advance and include:

Proper preparation: Booking a gorilla permit early allows you to plan for the safari with little and no inconvenience. The purchase of a gorilla permit confirms that your safari has been secured. After that, you need to start planning and booking other safari services, including food, accommodation, other safari activities, and transport. All this needs to be booked on time to get better services.

The high demand for mountain gorillas: Mountain gorillas are an endangered species in high demand since they can only be seen in three countries: Uganda, Rwanda, and the Democratic Republic of Congo. Although the cost is a bit high at $1500, the money paid is worth it, with a 75% chance of being used to protect the gorillas.

Cancellation policy in Rwanda: The cancellation and refund policy does not work in Rwanda. There are no refunds when you cancel your trip, even when you have valid reasons for your cancellation. The only time you get a refund is when you fail to see the Mountain gorillas (75%), but this is rare because there is a 98% chance of spotting the gorillas in Volcanoes National Park throughout the year.

One of the most important things you need to be aware of when purchasing gorilla permits is where you buy the permits from. So many fake gorilla permits are being sold at a lower cost on the internet. Beware because you might lose money and miss out on gorilla trekking in Rwanda. Check the official website of the Rwanda Development Board and find out the current cost of the gorilla permits. When choosing the right tour operator to use, make sure that you read the review on Trip Advisor and check to see if they are legally registered to work in the country.

Booking accommodation in Rwanda for gorilla trekking

Accommodation is essential when gorilla tracking in Rwanda. This is one of the first things to be booked before purchasing the gorilla permit. The accommodation around Volcanoes National Park is categorized into three categories: basic/budget, mid-range, and luxury accommodation facilities. Tour operators will help you choose the best option, considering your needs and budget. The accommodation facilities are also in high demand, especially during the dry/peak season. Some of the recommended accommodation facilities to book during a gorilla trek safari include:

Budget accommodation facilities

Kinigi Guesthouse: Kinigi Guest House is located in the Kinigi district and provides budget-friendly accommodation facilities to travelers visiting Rwanda for a gorilla trek safari. Kinigi offers accommodation to about 40 people. Some of the numerous facilities provided at the guesthouse include a bar, free parking, 4 VIP suites, a restaurant, a lounge, electricity, free WIFI, and warm water in the showers. There is also a standby generator for when there is a blackout.

Hotel Mabura:  Hotel Muhabura is a budget/primary facility in the Musanze district opposite the district headquarters. It is about 20 minutes from the Volcanoes National Park and has 30 rooms that comprise single, double, twin, and triple rooms. There are also six well-maintained apartments. The different facilities offered at the hotel include conference facilities, a massage parlor, a sauna, a reception, a balcony, a restaurant, gardens, and a bar. 

Villa Gorilla: Villa Gorilla Hotel is located near Kinigi and the park headquarters, providing budget-friendly, well-maintained rooms to visitors. The facilities offered at the Villa Gorilla Hotel include a dining area, en-suite bathrooms, 4 well-maintained spacious rooms, a private bath, toilets, and 3 en-suite bedrooms.

Mid-range accommodation facilities:

La Palme Hotel Musanze: La Palme is a 3-star hotel located in Musanze that offers mid-range accommodation facilities to gorilla trekking tourists in Volcanoes National Park. The hotel has facilities including a minibar, a restaurant that provides international cuisines and all types of local food, adequate free parking, a telephone in the room, WIFI, a library, an airport shuttle, and spacious rooms.

Garden Place Hotel: This mid-range accommodation facility is found in Ruhengeri, with about 28 rooms divided into standard, VIP, and double rooms. Facilities and amenities offered at the hotel include a conference hall, private balcony, hair dryer, modern bathrooms with cold and warm water, satellite flat screen, free WIFI, telephone, restaurant, and a fully stocked bar.

Le Bambou Gorilla Lodge: Le Bambou Lodge is located along one of the boundaries of the Volcanoes National Park in Kinigi and is one of the mid-range facilities we recommend you book. The facility was constructed using eco-friendly materials and offers about 23 en-suite cottages that are single, double, twin, and triple rooms. The room amenities and facilities at the lodge include daily housekeeping, coffee and tea making facilities, free WIFI, a fireplace, a bathroom shower, laundry services, a work desk, a restaurant, adequate and accessible secure parking space, a bar and restaurant, and 24-hour service reception.

Garr Hotel: Located near the golf course in Kigali, this mid-range accommodation facility offers amazing accommodations to tourists in a calm and serene environment. Some of the facilities and amenities provided at the hotel include a restaurant, exclusive suites, free WIFI< satellite television set, communal computers, room service, private bathrooms with hot and warm water, a fully stocked bar, and a spacious sitting room with great views.

Da Vinci Gorilla Lodge: This new mid-range facility is about 20 minutes from Volcanoes National Park and was constructed using local raw materials to blend in with the surroundings easily. The lodge has five cottages with amenities like bottled mineral water, a fireplace, heaters, spacious beds with good quality lines, large windows, free WIFI, spacious living rooms, and en-suite private bathrooms. Other lodge facilities include a bar, lounge, foreign exchange bureau, a restaurant, gardens, 24-hour room service, and laundry services.

Luxury accommodation facilities:

Bisate Lodge: This uniquely designed luxurious accommodation facility was constructed in an eroded volcanic cone with great views of the Bisoke and Karisimbi Mountains. The eroded volcanic cone gives the lodge a unique setting and can only accommodate a maximum of 15 guests in the 6 en-suite rooms. All the rooms have been designed with a private deck, en-suite bathrooms, a fireplace, a double bed, and wooden roofs.

Some of the facilities and amenities offered at the lodge include a bar, lounge, fitness center, free WIFI, airport transfers, a restaurant that provides both local and continental cuisines, free parking, and laundry services.

Five Volcanoes Boutique Hotel: Five Volcanoes Boutique Hotel is a luxury 5-star accommodation facility in the Musanze district and one of the facilities you can book during your gorilla trek safari. The lodge is about a 15-minute drive from the park's headquarters and has about 13 twin bedrooms and 1 VIP cottage. All the rooms at the Boutique hotel have features that include an en-suite bathroom, fireplace, refrigerator, a television set, and kettle for tea.

The facilities and amenities offered at the Five Volcanoes Boutique hotel include a well-maintained garden, 24-hour service from the front desk and staff, a restaurant, a swimming pool, a sauna and steam bath, and a bar.

Mountain Gorilla View Lodge: The Mountain Gorilla View Lodge is a luxury accommodation facility that offers tourists some of the best facilities. It is a 4-star hotel that is located in Musanze district. The Gorilla View Hotel is 10 minutes from the Kinigi head office on the foothill of the Mountain Karisimbi. Its primary focus is providing comfortable and luxurious accommodation to visitors, and it was constructed with local materials like grass and stones.

30 chalets have a spacious bed, bedside drawer, woolen carpets, fireplace, living room, en-suite bathroom, and private veranda. Other facilities offered at the Mountain Gorilla View Lodge include a restaurant that uses fresh fruit and vegetables from the neighboring villages, tea and coffee-making facilities, a bar with different drinks, and room service, among others.

Sabinyo Silverback Lodge: This is a 5-star luxury facility in the northern region of Rwanda in the Musanze district, surrounded by rolling hills and green pastures. The Sabinyo Silverback offers many facilities and amenities, including en-suite bathrooms, a gift shop, a tourism awareness room, two patios, a reception area, a library, and a dining room area.

Sabinyo Silverback Lodge has eight beautifully designed cottages categorized into 6 twin/double cottages, 2 suites, and one family cottage with two en-suite bathrooms with a shared veranda. The rooms at the Silverback Lodge are spacious, with a shower with cold and hot running water and a large dressing room.

Virunga Lodge: Situated along the edges of the Volcanoes National Park, the lodge is an hour's drive from Kinigi and found sited on top of the hill (at an altitude of 2175 meters above sea level) with great views of the twin Lakes Ruhondo and Burera. It has excellent views of the north-western part of the park and consists of 10 Bandas.

The ten spacious Bandas are divided into 4 twin rooms, 4 double rooms, and 2 deluxe rooms each uniquely designed using stone. Facilities and amenities offered at the lodge include a massage parlor, spacious en-suite bathroom, connecting walkways that are covered, spa and sauna, butler services, charging amenities, a well-stocked bar with premium drinks, a Dian Fossey map room and entertainment from the local dance troupes among others.

Contact us to help you book the gorilla permit and accommodation in Rwanda, and if you have any more queries, contact us by email, and our staff will be of help.

Gorilla Travel Expert

TALK TO AN EXPERT

Dedicated specialists are here to help you every step of the way

Excellent rating
Based on 473 reviews
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
Stephen Davis profile picture
Stephen Davis
4 November 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
Patrick F profile picture
Patrick F
25 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
Donald A profile picture
Donald A
23 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
Culture Trekking profile picture
Culture Trekking
21 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
Laura22015 profile picture
Laura22015
11 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
Jordan Spriggs profile picture
Jordan Spriggs
26 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
Tristan L profile picture
Tristan L
17 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
Alexandre R profile picture
Alexandre R
17 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
Yalie'00 profile picture
Yalie'00
16 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
lillypilli profile picture
lillypilli
12 September 2025

EARLY BIRD SAFARI DISCOUNTS FOR 2026-27

Take a budget gorilla trip into Uganda’s Bwindi Impenetrable Forest to trek mountain gorillas and stay in low-cost camps and gorilla lodges.

Responsible Travel Uganda

We care about the communities and environment we take our travellers to. Sustainable travel will keep us in business, so we have a responsible travel policy. Take a look!.

Latest Blog Stories

Planning a budget friendly gorilla habituation safari


October 3, 2026

Things to Do in Volcanoes National Park


September 21, 2026

Things to do in Katonga Wildlife Reserve


September 9, 2026

Uganda Gorilla Trekking 2026: Gorilla Permits Prices and Trekking Tips


August 24, 2026

Related Travel News

Follow our community blog and keep up-to-date with travel news that will help you plan your safari trip

You Can Nolonger Apply For Extra Gorilla Permits In Uganda


May 13, 2026

With my $1500, should I go for Gorilla trekking in Rwanda or gorilla habituation in Bwindi?


October 6, 2021

Winter Break gorilla trekking holidays


October 11, 2019

Safari Inquiries

Our Safari consultants are ready to answer all your questions. Kindly fill out the form below, and we will respond to you as soon as possible

CUSTOMER REVIEWS

Read the real stories and experiences shared by fellow travellers who've travelled with Encounter Africa Safaris.

GOOGLE REVIEWS (Over 40+ Reviews)

Gorilla Safaris: Encounter Africa Safaris Ltd
Gorilla Safaris: Encounter Africa Safaris Ltd
Google star 1Google star 2Google star 3Google star 4Google star 5.0.7
4.744 Google reviews
Posted on Google Google
Laura Gooch profile picture
Laura Gooch
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had the most amazing trip with Encounter safaris. Dennis helped plan our itinerary to match some specific requests and Patrick our driver was kind, knowledgeable and fun! Our trip included visiting the Gorillas, chimpanzees and Murchison Falls - an unforgettable trip. Thank you!
Posted on Google Google
Daniel C profile picture
Daniel C
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We recently completed a memorable trip organized by Encounter Africa, traveling from Kigali, Rwanda to Entebbe, Uganda, and overall, the experience was overall excellent. Right from the start, everything was well-organized, and the itinerary was thoughtfully planned. The lodges selected for our stay were generally of a high standard, offering comfort, great service, and beautiful surroundings. There was one exception during the trip where a lodge didn’t meet expectations, but we were very impressed with how quickly and professionally Encounter Africa responded. They changed the accommodation immediately without fuss, showing a strong commitment to guest satisfaction. A major highlight of the trip was our guide, Richard (Instagram: @richardmrtravels). Richard was nothing short of fantasti....knowledgeable, friendly, and always ready to help. Whether we had questions about the places we visited, needed assistance with logistics, or just wanted to learn more about the region, Richard was our go-to person. He’s highly recommended if you want a top-notch guide who truly cares about your experience. The gorilla and chimpanzee tracking excursions were absolutely unforgettable—well coordinated, with expert local trackers, and truly one-of-a-kind wildlife encounters. The only downside of the trip was the standard of transport provided. The vehicle’s air conditioning was not functioning properly, which made some of the longer drives uncomfortable, especially during the hotter parts of the day
Posted on Google Google
Anthony Maestri profile picture
Anthony Maestri
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Patrick was our tour guide and he was nothing short of amazing. He helped to make my wife and my honeymoon unforgettable. He made us feel totally comfortable and and was a pleasure to get to talk with and learn more about Uganda. Without hesitation I recommend his service. Uganda will hold a special place in our heart, in my ways because of Patrick’s level of service and caring nature. The chimp trekking and gorilla hiking were a once in a lifetime experience. Don’t hesitate to use this company and make sure to ask for Patrick!
Posted on Google Google
Juma Taremwa profile picture
Juma Taremwa
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Calm and organized
Posted on Google Google
Ghazal profile picture
Ghazal
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Well organized and reliable company. Everything was planned to our fullest satisfaction. I can recommend this company anytime🦍❤️
Posted on Google Google
Nick Presser profile picture
Nick Presser
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Incredible safari company that I will happily use again. If I could give 6 stars I would. Monica is a true standout in the office, and I appreciate her and her work so much. Obed is a wonderful guide and feel so lucky to have been paired with him.
Posted on Google Google
Nelson Mugisha profile picture
Nelson Mugisha
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Staff are friendly and helpful

TRIP ADVISOR (Over 450+ Reviews)

Excellent rating
Based on 473 reviews
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
Stephen Davis profile picture
Stephen Davis
4 November 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
Patrick F profile picture
Patrick F
25 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
Donald A profile picture
Donald A
23 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
Culture Trekking profile picture
Culture Trekking
21 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
Laura22015 profile picture
Laura22015
11 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
Jordan Spriggs profile picture
Jordan Spriggs
26 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
Tristan L profile picture
Tristan L
17 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
Alexandre R profile picture
Alexandre R
17 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
Yalie'00 profile picture
Yalie'00
16 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
lillypilli profile picture
lillypilli
12 September 2025

These reviews provide authentic, firsthand insights, offering a true glimpse into what you can expect from the experience

BOOK NOW

Safari Inquiries

Our Safari consultants are ready to answer all your questions. Kindly fill out the form below, and we will respond to you as soon as possible

Chat With Us