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Are there habituated mountain gorillas in Uganda?

June 26, 2023

Are there habituated mountain gorillas in Uganda?

Uganda has habituated mountain gorillas in both Bwindi impenetrable national park and Mgahinga National Park. Currently, Uganda has 19 gorilla trekking families fully habituated to human presence and 2 semi-habituated gorilla families open for habituation experience.

 To create a gorilla trekking family, the habituation of a wild gorilla family has to take precedence. The time taken to do gorilla habituation is still being determined as this may take about 2 years or more depending on how the mountain gorillas adopt.

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To do gorilla habituation, only 4 hours are allowed in the presence of the mountain gorillas in case of gorilla habituation experience and one hour for gorilla trekking adventure.

We must understand gorilla habituation before knowing if Uganda has habituated mountain gorillas.

What Is Gorilla Habituation?

Gorilla habituation is the process where you follow a wild mountain gorilla family in the family to get them used to the presence of humans without altering their nature. The process of gorilla habituation 

includes trackers and researchers that keep records of the gorilla family and the traits of each family member.

 This information is given to tourists when they are allocated to a particular gorilla family during gorilla trekking. The gorilla habituation process in Uganda started in the 1990s with the Mubare Gorilla family and opened in 1993 for gorilla trekking. The rest is history.

Gorilla Habituation Experience?

Uganda hosts a gorilla habituation experience in the southern part of Bwindi Impenetrable National Park, with so far two gorilla families set aside for this.

The gorilla habituation experience is an adventure where you escort a team of researchers and trackers to follow a semi-habituated gorilla family in the wild and stay with them for 4 hours. Maximum 4 tourists are allowed to do gorilla habituation per day.

 You must purchase a gorilla habituation permit from Uganda Wildlife Authority.

How Much Is a Gorilla Habituation Permit Cost?

Each gorilla habituation permit costs $1500 per person per trek for foreign nonresidents, $1000 for foreign residents, and 750,000shs for East African Residents.

Inclusions and exclusions Of Gorilla Permit Cost

The cost of a gorilla permit includes the following:

  • Park entrance fees.
  • Security during gorilla trekking.
  • Research fee.
  • 4 hours with the mountain gorillas.
  • Ranger guide services.
  • Mountain gorilla conservation.
  • Local community support.

Exclusions of gorilla permit costs are; transport to gorilla habituation destination, tips, drinks, and any other items of personal nature.

 Is Gorilla Permit Instalment Purchase Accepted in Uganda?

Fully paying for your gorilla permit is the best option. However, you can purchase this gorilla Permit in installments of 30% and 70%, respectively. 

To qualify for a gorilla permit installment purchase, you have to purchase your gorilla permit 90 days before the gorilla habituation date. It would be best to top up your gorilla habituation permit 90 days after the gorilla trekking date, or a penalty will be given. 

What is Gorilla Trekking?

Gorilla trekking is an adventure where you follow a fully habituated gorilla family in the wild and stay with them for just one permitted hour. You must purchase a gorilla permit to access the mountain gorillas for the trekking safari.

How much is a gorilla trekking permit for Uganda?

A gorilla trekking permit costs $800 per person for foreign nonresidents, $700 for foreign residents, and 300000shs for East African residents.

The cost of a gorilla trekking permit includes security during gorilla trekking, park entrance fees, mountain gorilla conservation support, local community support, ranger guide services, and one hour with the mountain gorillas.’ 

Exclusions of gorilla permit costs are tips, transport, accommodation, snacks, and any other items of personal nature.

At Encounter Africa Safaris, we arrange gorilla safaris packages for our clients to make it easier for them to enjoy this once-in-a-lifetime adventure. We reserve accommodations, vehicle hire, and other safari amenities that support a tourist’s stay on a gorilla safari.

Where to find habituated Mountain gorillas In Uganda? 

Since gorilla safaris in Uganda happen in two gorilla parks, Bwindi Impenetrable National Park and Mgahinga National Park, each has its habituated gorilla family, as stated below.

Bwindi Impenetrable National Park

Bwindi Impenetrable National Park has 18 gorilla families fully habituated and open for tourist viewing. For administrative purposes, this vast forest was subdivided into four gorilla trekking areas:

  • The Buhoma area in the north
  • The Ruhija area in the East
  • The Rushaga area
  • The Nkuringo area in the south

The gorilla permits for Bwindi Impenetrable national park are reserved according to the area.

Each area has fully habituated gorilla families, including;

The Buhoma area in Northern Bwindi Forest has: The Mubare family, also referred to as Group M, the Rushegura family, also known as Group R, and the Habinyanja family, also called Group H. These are some of the first gorilla families that the Uganda Wildlife Authority habituated.

Ruhija area in Eastern Bwindi Forest so far has: Bitukura family, Oruzogo family, Kyaguriro family, Mukisa family

Rushaga area in southern Bwindi Forest: Busingye family, Bweza family, Mucunguzi family, Kahungye family, Nshongi family, Rwigi family, Mishaya family.

The Nkuringo area in the southern Bwindi forest includes the Nkuringo family, the Muhozi family, and the Christmas family.

Note the number of gorilla families is still expanding as gorilla habituation is being carried out in Bwindi Impenetrable National Park.

Two gorilla families in the southern part of Bwindi Impenetrable National Park are severed for gorilla habituation experience. Everyone participating needs to obtain a gorilla habituation permit before being allowed to enjoy this adventure.

Mgahinga National Park

So far, Mgahinga National Park has one gorilla family habituated for human visits. This gorilla family used to wander into Rwanda, making pre-booking its gorilla permits hard. The Nyakagezi gorilla family is the only gorilla family habituated in Mgahinga National Park.

Ntebeko visitor center is where briefing to do gorilla trekking in Mgahinga National Park is done.

The park hosts other primates like golden monkeys, blue monkeys, grey-cheeked mangabey, red-tailed monkeys, black and white colobus, olive baboons, and others.

How Can I Book a Gorilla permit For Uganda?

Whether doing gorilla trekking or gorilla habituation, you can follow the below procedure to book a gorilla permit.

Identify the date when you hope to do gorilla trekking or habituation. It may be a confirmed or tentative date and the number of people you wish to do this African adventure with. 

Note that the maximum number of people allowed to do gorilla trekking is 8 people per gorilla family and maximum 4 people per gorilla family for gorilla habituation experience.

 If you enquire from Encounter Africa Safaris about the availability of gorilla permits per your dates of preference or directly check with Uganda Wildlife Authority, wait for the response.

Our safari consultant checks availability from the gorilla permit availability list of the Uganda Wildlife Authority. Encounter Africa Safaris is one of the accredited safari companies approved by the Uganda Wildlife Authority to purchase gorilla permits.

Forward some passport details to be added to your gorilla permit card, like your full name as indicated on the passport, nationality, date of birth, passport expiry date, and other details.

What is the age limit for gorilla safari in Uganda?

15 years is the age limit for gorilla safaris in Uganda. This is because of the nature of the topography of this area which is volcanic. Expect to hike some ridges and plateaus where mountain gorillas sometimes spend part of their day.

It may be hard for children below this age to hike the slopes of these highlands to get to the mountain gorillas in case they are lounging there. 

Some patience is required when doing gorilla trekking or habituation because of the free movement of mountain gorillas that love wandering the forest; sometimes, the mountain gorillas move very fast, prolonging the gorilla trek. This may be hard to withstand for gorilla trekkers below age 15. 

Glancing at the mountain gorillas may stimulate some adrenaline because of their size and dark-furred bodies. Any suspicious reaction you do before the mountain gorillas may agitate them, pushing them into hiding. Such a reaction is hard to control by children below 15 years and may accompany a loud outcry, which is the noise that may scare the mountain gorillas, pushing them into hiding.

What Is The Cost Of Gorilla Safari In Uganda?

The cost of Uganda gorilla safari starts with the gorilla permit costs whether doing gorilla trekking or habituation experience. The gorilla permit costs are similar whether taking the luxury, mid-range, or Budget packages.

Other factors to consider when calculating gorilla safari package include:

The number of people doing gorilla safari where more people on a gorilla safari, the lower the per-person cost. As a solo tourist, you incur all the costs of a gorilla safari.

The time for booking the gorilla safari, especially during peak season when service providers increase prices. At times discounts can be given to tourists during the low season, lowering the cost of the gorilla safari.

Number of days on gorilla safari: The more days on a gorilla safari, the higher the safari cost.

Additional activities to combine with gorilla trekking like chimpanzee trekking, game drives, launch trips, and others

When can I expect to Return From Gorilla Trekking or Habituation experience?

Returning from gorilla habituation or trekking is unpredictable as it depends on the time you take to locate the mountain gorillas. Some tourists have been lucky to find the mountain gorillas within two hours, while others spend more time in the wilderness.

During gorilla trekking, only one hour is allowed with the mountain gorillas upon locating them. When you do gorilla habituation, four hours are allowed in the company of the mountain gorillas.

The pace of the group you are gorilla trekking or doing gorilla habituation with determines when you hope to locate the mountain gorillas.

When a gorilla family has a fight, they may split, or some may die in battle. This creates a somber mood in the gorilla family, which may push them into the deeper ends of the park.

If the dominant silverback is adventurous, the rest of the gorilla family may be forced to follow his hobby and keep moving in the forest, so expect some delay in locating the mountain gorillas.

During the severe rainy season, which is usually March through May and November, the trails are slippery and soggy from the nonstop rains that fall, yet less sunlight can penetrate the ground.

What are the rules of gorilla safari in Uganda?

  • Only an hour is allowed during gorilla trekking, and for gorilla habituation experience, four hours are allowed with the mountain gorillas when you locate them. They are habituated to be in the presence of humans for just that time so that they are left to go about there day to day activities.
  • Eating or smoking before the mountain gorillas are forbidden. Please do this at least 300 meters away from them so that they are not enticed to pull what you are eating from you. They are wild animals that must search for their food.
  • Only children 15 and above are allowed to do gorilla trekking because of the nature of the gorilla trekking environment. The time of locating the mountain gorillas is still being determined because of their movement.
  • Spitting on the soil or vegetation may spread germs to mountain gorillas, which is forbidden. Mountain gorillas can easily catch human infectious diseases like covid-19, cough, flu, and cholera.
  • If you have a communicable infection, volunteer to stay behind and protect the mountain gorillas from such infectious diseases. The extent to which this disease may spread and kill the mountain gorillas is unknown.
  • Before mountain gorillas come into view, Wear a clean mask, as this is one of the preventive measures adopted to prevent the spreading covid-19 virus to the mountain gorillas and other germs.
  • Keep a gap of at least 8 meters from the mountain gorillas when you locate them to prevent the spreading of any infection.
  • Try to keep your voice low, as loud noise is forbidden in the forest because this may scare the mountain gorillas. They are susceptible to unfamiliar noise in their presence. 
  • No flash photography is prohibited when taking photos because mountain gorillas may go into hiding because of unfamiliar light.
  • Dumping garbage in the forest during gorilla trekking is forbidden because this alters the nature of the forest where mountain gorillas live.

Contact us for more information and check out our trip advisor review.

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Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
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Stephen Davis
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Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
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Patrick F
25 October 2025
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The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
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Donald A
23 October 2025
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Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
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Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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We had the most amazing trip with Encounter safaris. Dennis helped plan our itinerary to match some specific requests and Patrick our driver was kind, knowledgeable and fun! Our trip included visiting the Gorillas, chimpanzees and Murchison Falls - an unforgettable trip. Thank you!
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We recently completed a memorable trip organized by Encounter Africa, traveling from Kigali, Rwanda to Entebbe, Uganda, and overall, the experience was overall excellent. Right from the start, everything was well-organized, and the itinerary was thoughtfully planned. The lodges selected for our stay were generally of a high standard, offering comfort, great service, and beautiful surroundings. There was one exception during the trip where a lodge didn’t meet expectations, but we were very impressed with how quickly and professionally Encounter Africa responded. They changed the accommodation immediately without fuss, showing a strong commitment to guest satisfaction. A major highlight of the trip was our guide, Richard (Instagram: @richardmrtravels). Richard was nothing short of fantasti....knowledgeable, friendly, and always ready to help. Whether we had questions about the places we visited, needed assistance with logistics, or just wanted to learn more about the region, Richard was our go-to person. He’s highly recommended if you want a top-notch guide who truly cares about your experience. The gorilla and chimpanzee tracking excursions were absolutely unforgettable—well coordinated, with expert local trackers, and truly one-of-a-kind wildlife encounters. The only downside of the trip was the standard of transport provided. The vehicle’s air conditioning was not functioning properly, which made some of the longer drives uncomfortable, especially during the hotter parts of the day
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Anthony Maestri
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Patrick was our tour guide and he was nothing short of amazing. He helped to make my wife and my honeymoon unforgettable. He made us feel totally comfortable and and was a pleasure to get to talk with and learn more about Uganda. Without hesitation I recommend his service. Uganda will hold a special place in our heart, in my ways because of Patrick’s level of service and caring nature. The chimp trekking and gorilla hiking were a once in a lifetime experience. Don’t hesitate to use this company and make sure to ask for Patrick!
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Calm and organized
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Well organized and reliable company. Everything was planned to our fullest satisfaction. I can recommend this company anytime🦍❤️
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Incredible safari company that I will happily use again. If I could give 6 stars I would. Monica is a true standout in the office, and I appreciate her and her work so much. Obed is a wonderful guide and feel so lucky to have been paired with him.
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Staff are friendly and helpful

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Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
Stephen Davis profile picture
Stephen Davis
4 November 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
Patrick F profile picture
Patrick F
25 October 2025
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The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
Donald A profile picture
Donald A
23 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
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Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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