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About UWA the gorilla permit issuing body

March 19, 2025

About UWA, the gorilla permit issuing body

UWA, which is the Uganda Wildlife Authority, is the controlling body that is in charge of all the national parks in the country, including the issuing of gorilla permits in Uganda. The Uganda Wildlife Authority is responsible for issuing, selling, and allocating gorilla permits and gorilla habituation permits in Uganda for all the habituated gorilla families that are found in Bwindi National Park and Mgahinga National Park. UWA is also in charge of regulating all national park safari activities, which include bird watching, game drives, chimpanzee trekking, golden monkey trekking, guided nature walks, sport fishing and boat cruises, among others.

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For one to be able to purchase a gorilla permit in Uganda, there are purchasing policies that have been put in place by UWA especially when purchasing permits for Bwindi because there are four sectors and each person is required to have an overnight stay in the sector they have been assigned and this was set up because sleeping in a different sector would cause disturbances on the morning of the trek.

The Uganda Wildlife Authority (UWA) has a lot of responsibilities when it comes to gorilla trekking and some of these include issuing gorilla trekking permits in Bwindi and Mgahinga National Parks, allocation of gorilla permits, conservation of the gorillas and their natural habitat and managing the availability of the trekking permits to the different tour operators.

Mountain gorillas in Uganda can only be trekked in their natural habitat, that is Bwindi Impenetrable National Park and Mgahinga National Park. These two are the only safari destinations in Uganda where gorilla trekking is done and all tourists have to purchase a gorilla permit to be able to participate in the exercise. Gorilla permits have to be purchased in advance because they sell out fast and there are few gorilla permits printed per day.

The cost of the gorilla permit in Uganda

The cost of the gorilla permits in Uganda includes UGX300,000 for East African citizens, $700 for foreign residents and $800 for foreign non-residents. The cost of the habituation permit is UGX750,000 for East African Citizens, $1000 for citizens from other African countries, $1000 for foreign residents and $1500 for foreign non-residents. The cost of the gorilla trekking permit in Uganda The cost of the gorilla trekking safari is a bit high because it covers numerous areas which include:

The Park entry fees: With each national park you visit, the Uganda Wildlife Authority levies park entry fees to contribute to the conservation of the parks. The cost of the gorilla permit in Uganda includes park entry fees.

The gorilla medical fund: Mountain gorillas live in the wild but just like any other wild animal, they do fall sick and require treatment. To be able to fully conserve them, a medical fund collected from the permit cost is set aside, and gorilla vet doctors periodically check on the gorillas by collecting samples to check on their health in cases where gorillas are hurt, doctors are sent out to treat them.

Security: Mountain gorilla trekking is done in vast national parks that are located in remote areas, and to ensure that the gorillas and the trekkers are safe, security personnel, in collaboration with the park rangers, provide 24/7 security to the tourists, locals living around the parks and the gorillas.

Ranger fees: Ranger and guide fees are extremely important as they accompany you on your gorilla trek. They know more about the gorilla families and the characteristics of each individual, and part of the money paid for the permit covers their salaries.

Support to the community: The community living around the National Park is part of where 20% of the permit cost goes. The money is used to support different community projects such as maintaining roads, schools and healthcare among others.

Maintenance of the Park: Part of the money collected from the permit fees is used to maintain and care for the national parks where gorilla trekking is carried out. The money helps with upgrades, fixing of the trek routes and gadgets used by the guides and armed rangers for communication.

How to book a gorilla permit through UWA and tour operators in Uganda

Booking gorilla permits through UWA should be done by tourists who are within the country and not foreign non-residents. The steps taken to book a gorilla permit through UWA and tour operators are similar, but note that if you are a foreign non-resident, it is better if you book and purchase your permit through a trusted tour operator.

First, you will need to have your trek dates ready before contacting UWA and the tour operators. Once you are sure about the trek dates, contact your tour operator with the desired dates and thereafter the operators will check for the availability of the permits with UWA and if the permits are available, you will be notified to make the necessary payments immediately because the permits sell out fast and sold to those who come first.  After meeting the minimum requirements of 12 years and above and being in good health, you will be required to send a copy of your passport with the passport number and name visible. These details are used when booking the gorilla trekking permit.

After payment of the required fees is made and the right personal details are submitted, the gorilla permit is purchased on your behalf, and a copy of the purchased permit is sent via email. You will be required to present this confirmation when you get to Uganda and on the day of the trek.

Permits can be purchased by tourists 12 years and above, and tourists in good health condition with proof of payment. Foreign non-residents can purchase up to five gorilla permits for any family member in the EAC community.

Does the gorilla permit become mine after purchase?

Yes, to an extent the permit belongs to the person who has purchased it from the time of the purchase to the day of the trek. Each permit that is printed and purchased has a unique number with your details, which shows the owner of the gorilla permit. After you get to the national park on the trek day, the permit ceases to belong to you and is taken to the Uganda Wildlife Authority offices by the park officials.

The gorilla trekking experience in Uganda

Gorilla trekking starts early morning after trekkers have had breakfast and they meet with the guides at the park headquarters for the mandatory briefing. As you attend the briefing, trackers and armed rangers will be sent out to search for the last seen location of the Mountain gorillas, and when it is found, they will communicate with the guides using a radio call, and tourists use this to find the right direction to take when trekking gorillas. During the briefing, you will be required to state any ailments or physical inabilities so that you are allocated the right gorilla family to trek. The briefing is all about trekking rules and regulations, the division of tourists into groups of 8 and the allocation of gorilla families. After everyone has been allocated a gorilla family, the trek will officially begin.

The gorilla experience cannot easily be explained and each person has to experience it on their own. Depending on the location of the gorilla families you have been assigned, the trek can between an hour to 6 hours and during this time, you will be able to spot different wildlife species including bird species, black and white colobus monkeys, Golden monkeys in Mgahinga, L’Hoest monkeys, vervet monkeys and red-tailed monkeys among others.

During the wet/rainy season, there is plenty of food for the Mountain gorillas which makes it easy to locate them. However, expect to have rainipper and muddy routes. And Itduring this period the national parks receive few visitors because of the weather conditions. Note that Uganda is in a tropical area and rains can be experienced throughout the year.

Locating the allocated gorilla family can be between 1 to 6 hours and this depends on the physical fitness of the trekking group and the location of the Mountain gorillas. Note that when the guides find that the gorillas are agitated or if there is something wrong with them, the time with the Mountain gorillas is cut short to protect the trekkers and the gorillas.

Rules for gorilla trekking in Uganda

When planning a gorilla trekking safari in Uganda, know that UWA rules are in place to ensure that the gorillas and trekkers are safe throughout the exercise. The gorilla trekking rules and regulations in Uganda that are to be followed by trekkers in both Bwindi and Mgahinga include the following:

  • Feeding of the mountain gorillas is not allowed and this is because although they are habituated, they are still wild animals and have to look for their own food in case of emergencies. This rule also reduces the risk of poisoning the Mountain gorillas and when you feel like eating, this has to be done at least 300 meters from the gorillas.
  • Use of flash photography when taking photos of the Mountain gorillas is forbidden and this is because the gorillas don’t like the flash and are agitated by it.
  • The age limit for tracking Mountain gorillas in Uganda is 12 years because of the many rules that are to be followed and the topography of the trekking areas. It is hard for children 12 years and below to trek for hours and follow the rules.
  • One hour is allowed to be with the gorillas after locating them. Once you trek and locate the gorillas, you have an hour in the presence of the Mountain gorillas.
  • When you feel the need to sneeze and cough, turn away from the gorillas and sneeze into your elbow while covering your mouth and nose at the same time to avoid spreading diseases to the Mountain gorillas.
  • Spitting on the vegetation during the trek and when with the Mountain gorillas is not allowed as this is seen as contaminating the food that the gorillas feed on. Tourists should assume that all the vegetation that is found within the national park is eaten by the gorillas and should not be contaminated at all times.
  • Noise-making is not allowed in the wilderness when trekking the Mountain gorillas. When you make noise, you will not be able to observe the gorillas and other wildlife species found in the national parks. Avoid disturbing the forest and other wildlife species.
  • Always keep a distance of 8 meters from the Mountain gorillas after you have located them. This is a conservation measure where the distance kept reduces the risk of diseases and avoids disorganizing the Mountain gorillas from their daily routine.
  • When there is a need to use the toilet, request the rangers to dig a hole of about 30cm deep and cover it well beyond recognition so that the gorillas do not dig it up. There are no toilets within the national parks and this is the only option that you have as long as you do it away from the group.
  • If you catch any diseases, especially communicable ones like flu and cough, please volunteer to stay behind so that you do not spread the same infections to the Mountain gorillas.
  • Smoking, eating and drinking are only allowed when you are 300 meters away from the Mountain gorillas. Smole greatly affects the Mountain gorillas and this should be avoided at all times.

Where best to go for gorilla trekking in Uganda

Gorilla trekking in Uganda is best carried out in Bwindi Impenetrable National Park and Mgahinga National Park, both found in southwestern Uganda. Both national parks have different habituated gorilla families that are open for trekking, but one needs to first purchase a permit from the Uganda Wildlife Authority.  Bwindi has four sectors where gorilla trekking is carried out and these are Ruhija, Nkuringo, Buhoma and Rushaga.

Contact us at Encounter Africa Safaris for more information about UWA and gorilla trekking in Uganda. they may be quick to locate.

During the wet season mountain gorillas feed from the slopes making it challenging to hike and locate them while during the dry season, they feed closer to the slopes.

In case they lose a battle or a family member, they go into a sad mood and retreat into hiding making it hard to locate them.

Contact us for more information.

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Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
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Stephen Davis
4 November 2025
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Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
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Patrick F
25 October 2025
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The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
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Donald A
23 October 2025
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Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
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Jordan Spriggs
26 September 2025
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An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
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An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
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We had the most amazing trip with Encounter safaris. Dennis helped plan our itinerary to match some specific requests and Patrick our driver was kind, knowledgeable and fun! Our trip included visiting the Gorillas, chimpanzees and Murchison Falls - an unforgettable trip. Thank you!
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We recently completed a memorable trip organized by Encounter Africa, traveling from Kigali, Rwanda to Entebbe, Uganda, and overall, the experience was overall excellent. Right from the start, everything was well-organized, and the itinerary was thoughtfully planned. The lodges selected for our stay were generally of a high standard, offering comfort, great service, and beautiful surroundings. There was one exception during the trip where a lodge didn’t meet expectations, but we were very impressed with how quickly and professionally Encounter Africa responded. They changed the accommodation immediately without fuss, showing a strong commitment to guest satisfaction. A major highlight of the trip was our guide, Richard (Instagram: @richardmrtravels). Richard was nothing short of fantasti....knowledgeable, friendly, and always ready to help. Whether we had questions about the places we visited, needed assistance with logistics, or just wanted to learn more about the region, Richard was our go-to person. He’s highly recommended if you want a top-notch guide who truly cares about your experience. The gorilla and chimpanzee tracking excursions were absolutely unforgettable—well coordinated, with expert local trackers, and truly one-of-a-kind wildlife encounters. The only downside of the trip was the standard of transport provided. The vehicle’s air conditioning was not functioning properly, which made some of the longer drives uncomfortable, especially during the hotter parts of the day
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Anthony Maestri
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Patrick was our tour guide and he was nothing short of amazing. He helped to make my wife and my honeymoon unforgettable. He made us feel totally comfortable and and was a pleasure to get to talk with and learn more about Uganda. Without hesitation I recommend his service. Uganda will hold a special place in our heart, in my ways because of Patrick’s level of service and caring nature. The chimp trekking and gorilla hiking were a once in a lifetime experience. Don’t hesitate to use this company and make sure to ask for Patrick!
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Calm and organized
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Well organized and reliable company. Everything was planned to our fullest satisfaction. I can recommend this company anytime🦍❤️
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Incredible safari company that I will happily use again. If I could give 6 stars I would. Monica is a true standout in the office, and I appreciate her and her work so much. Obed is a wonderful guide and feel so lucky to have been paired with him.
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Staff are friendly and helpful

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Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Cannot think of the words. Awe inspiring and empowering All I can say is wow, but I will say a lot more. From the first contact with Denis at HQ at the numerous enquires and changes along the way this group at Encounter Africa Safaris have been fantastic. Then touching base with Godwin Amanya at Kisoro to do the Gorilla experience was awesome. What a great guy and host and I will never forget his suggestion to go and visit the local village and the Batwa community. Truly inspiring❤️❤️❤️
Stephen Davis profile picture
Stephen Davis
4 November 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Gorilla/chimpanzee trekking We took a 14-day tour of Uganda – with gorilla and chimpanzee trekking – and are absolutely thrilled! The whole organization was perfect from start to finish. Everything went smoothly: Transfers, accommodation, meals and activities were excellently coordinated.The highlight was of course the encounters with the gorillas in Bwindi National Park and the chimpanzees in Kibale Forest – an unforgettable experience we will never forget.Our guide deserves special praise. He was not only extremely competent and experienced, but also incredibly friendly, helpful and flexible. Thanks to his warm nature we felt safe and well looked after throughout the trip. He told us a lot about nature, wildlife and life in Uganda and made the trip very special.We can fully recommend this tour – it was a perfectly organized, varied and unforgettable trip through a beautiful country with warm people.
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Patrick F
25 October 2025
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The trip of a lifetime. This was the adventure of a lifetime. Being able to be so close to these majestic animals in their natural habitat was breathtaking. Our trip was only two days in duration and in hindsight I would have loved to have done a two day trip. Our trek into the forest was a relatively short one and with only eight people in the group was just the perfect number.Our driver/ guide Jason was the perfect host being so knowledgeable about the gorillas and the local communities surrounding the forest. Our consultant Denis whom we communicated with from the very start of of this experience was nothing short of excellent!! The communication at all times was professional, informative and quick. At times during our hour spent with the gorilla family I had to pinch myself to remind me that this was actually for real and not some excellent wildlife documentary. Words and pictures don’t really convey the remarkable experience that this was. If you are reading this then I would encourage you to have this experience for yourself. Encounter Africa Safaris we’re 5 star from begin to end.
Donald A profile picture
Donald A
23 October 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Solo Female Traveler in Uganda - Exceptional experience while feeling safe Being a solo female traveler, I felt incredibly cared for in both the planning and the actual vacation. Denis and the Encounter Africa Safari Team helped me decide on how to book my trip within my budget and with hotels that don't penalize you for staying alone. Beyond that, they provided last-minute changes (about a week before) to what I wanted to see. When my driver arrived, it was a VERY early transfer from a different tour group in the high Bwindi Mountains. Huge shout out to Patrick (my driver), he was very knowledgeable, and has such PASSION for what he does. Not as someone who just bogs you down with all the information in his head (which he was able to answer all my many, many, many many questions) but truly wants to know what would make your vacation the BEST one, what you care about seeing, and provides a view of Uganda through a local's eyes and why it is beautiful to them. He helped me see beyond just the incredible experiences of the Safaris, Nile, Kazinga Channel, and White Water Rafting - but also the people, locations that are off the beaten path, and what truly makes Uganda special and unique in so many ways. I hope to return soon! Thank you for making this investment in memories worth every penny, and for helping me feel safe and respected by both the company staff and every person in the hotels and those we met along the way.
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Culture Trekking
21 October 2025
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Fantastic tour We had the most amazing experience with Encounter Safaris. Denis understood all our requirements and planned the perfect trip for us. Patrick was the best guide (I wish we could bottle his laugh and take it back to England). He was super knowledgeable, answered all our questions and made us feel really comfortable and relaxed.I would definitely recommend Encounter safaris to friends and family and we REALLY hope to be back.
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Laura22015
11 October 2025
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Best trip ever Best tour of my life!!! Very organized and my transportation Godwin was amazing. I learned so much about Rwanda and Uganda before the trip even started. When we did the hike, I felt very safe due to the guides and rangers and they were all very knowledgeable. Worth every penny
Jordan Spriggs profile picture
Jordan Spriggs
26 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
An Amazing Safari Experience in Uganda This was my very first safari in Uganda and it was truly unforgettable. Uganda’s wildlife and landscapes are simply breathtaking, and every day felt like a new adventure.A special thank you to our guide Patrick, who was absolutely outstanding – knowledgeable, attentive, and genuinely passionate. He made the whole experience smooth, safe, and incredibly enjoyable.I couldn’t have asked for a better trip. Highly recommended!
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Tristan L
17 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
An unforgettable immersion in the heart of Ugandan nature 🌿 An unforgettable stay in Uganda! The observation of gorillas and chimpanzees will remain in my memory. The Jeep rhino tour with a private guide was amazing. Everything was perfectly organized, respectful of nature and animals. A magical experience that I recommend 100%!A thought also for our guide Patrick who was simply perfect
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Alexandre R
17 September 2025
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Professional, Responsive, and Reliable – Excellent Experience with Encounter Africa Safaris We had a fantastic experience with Encounter Africa Safaris in Uganda. From the very beginning, their communication was fast, clear, and professional. Monica, in particular, was incredibly responsive and helpful — she answered every question promptly and with genuine care, which gave us great peace of mind while planning our trip.We chose the two-day, one-night itinerary starting and ending in Kigali, with a border crossing into Uganda for gorilla trekking in Bwindi. Everything ran smoothly from pickup to drop-off at Kigali Airport.Our driver, Edgar, was outstanding — calm, friendly, and extremely skilled behind the wheel. Navigating the rough, winding gravel roads to Bwindi is no small task, but Edgar handled it with ease and confidence. We always felt safe and well taken care of, even in the most remote areas.The logistics were smooth, the planning thoughtful, and the overall experience was exactly what we hoped for — efficient, well-organized, and stress-free.If you're considering a safari or gorilla trekking adventure in Uganda, I can highly recommend Encounter Africa Safaris for their professionalism, personal touch, and great team.
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Yalie'00
16 September 2025
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Amazing experience I did the 3 day gorilla experience from Kigali and the whole trip was fantastic. From the initial planning with Denis who answered ALL my questions and queries. I was a little nervous about booking directly and online however the company was really professional. I was picked up in Kigali by Godwin and then taken to the Genocide museum then we had a beautiful dive through the Rwandan and Ugandan countryside. I stayed at the Rushaga Gorilla Haven Lodge where the staff were really friendly and with beautiful views of the forest from my bungalow. The gorilla trekking was such a great experience, we got to spent an hour with a family of about 15, I still cannot believe how close we were. On the trip back to Rwanda I had time to drop in at Bunyonyi Lake and did a 2 hour boat trip before being dropped back at Kigali Airport. I enjoyed the whole trip, Godwin took great care of me. I will return again in the future and definitely recommend. Thank you to the Encounter Africa team.
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lillypilli
12 September 2025

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